138 workers recommended for you

Real-Time Analyst (RTA) with experience in workforce management, forecasting, and performance optimization in call center environments. Skilled in root cause analysis, staffing adjustments, and KPI monitoring. Background in Customer Service and Technical Support, currently pursuing a degree in Computational Sciences.

Bilingual Customer Success & Sales Specialist with 10+ years of experience across B2C and B2B environments, driving revenue through Consultative Selling, Upselling, Cross-selling, and Closing strategies. Experience in lead qualification & Discovery, Appointment Setting, and Pipeline Support, Manage Follow-ups, and ensure seamless handoffs across the sales process. Background in Psychology, bringing strong communication, emotional intelligence, and relationship management skills to enhance customer experience and retention.

Results-driven Senior Team Manager with 6+ years of experience in the BPO and customer service industry. Expertise in KPI management, SLA performance, and customer experience (CX). Proven ability to lead high-performing teams, optimize processes, and improve operational efficiency through data-driven strategies. Strong background in coaching.

I have over six years of experience in the customer service and call center industry, primarily within the medical field. Throughout my career, I have worked in customer support, back-office operations, and floor support roles, which allowed me to develop strong communication, problem-solving, and multitasking skills. I am experienced in handling high-volume environments, supporting both clients and team members, and ensuring efficient and professional service.

Bilingual professional with 5+ years of experience in senior customer service and remote administrative support for U.S.based companies. Proven ability to handle, email and calendar management, CRM systems, data entry, documentation, and compliance. Highly organized, detail-oriented, and effective in fast-paced remote environments.

Appointment setter with over 5 years of experience supporting U.S.-based clients. Skilled in inbound and outbound calls, scheduling appointments, and managing follow-ups. Experienced in handling high call volumes while maintaining accuracy and professionalism. Proficient in CRM systems such as Salesforce and Five9. Bilingual in English and Spanish with strong communication, organization, and customer service skills.

Customer service professional with extensive experience in high-demand environments, including public institutions, the financial sector, and customer support centers. Recognized for a high level of responsibility, strong results orientation, and effective handling of customers in complex situations. Strong communication, analytical, and problem-solving skills with experience in administrative and banking systems.

Customer Support Specialist with 3+ years of experience in technical support, customer service, and sales. Skilled in resolving complex issues, handling high-volume interactions, and delivering excellent client experiences. Experienced with CRM tools like Zendesk and Jira, and proficient in communication across phone, chat, and email. Proven ability to train clients, improve satisfaction, and drive service efficiency in fast-paced environments.

Motivated and responsible professional with experience in customer service, teamwork, and problem-solving. Skilled at communication, organization, and adapting to fast-paced environments. Committed to providing excellent service and continuously learning new skills to grow professionally.

Experienced Customer Service Representative with fluency in English and Spanish. Skilled in resolving customer inquiries, providing exceptional service, and fostering positive client relationships.