356 workers recommended for you

Microsoft Office (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Gmail, Drive) CRM Systems (Salesforce, Zendesk, HubSpot) – Basic knowledge Live Chat Support Platforms Email Management Data Entry Internet Research Microsoft Teams Zoom Slack Bilingual Communication (English & Spanish) Customer Service Active Listening Problem Solving Conflict Resolution Multitasking

I have experience in customer service and the healthcare industry, including working as a customer service representative for a health insurance campaign, where I assisted customers with billing, payments, and general inquiries. I also have experience as a medical assistant, supporting patients and providing professional and compassionate service. I am currently studying Medicine, which has strengthened my knowledge of healthcare, communication, and patient care. I am responsible, adaptable, detail-oriented, and committed to providing excellent service.

- *Administrative management*: emails, agenda, documents, billing and task tracking - *Customer service*: answer chats, emails, WhatsApp and provide support on networks - *Organization and productivity*: plan meetings, trips, databases and reminders

Results-oriented professional with experience in customer service, technical support, account management, billing operations, and team leadership. Skilled in customer relationship management, financial operations, quality assurance, and administrative support.

Customer service operations leader with a strong track record of improving performance, service quality, and issue resolution through effective use of service tracking systems and data-driven decision-making. Known for driving operational clarity, strengthening execution, and streamlining support environments.

I have experience working in bilingual customer service, assisting customers in both English and Spanish. My responsibilities included answering inquiries, resolving issues, providing information about products and services, and ensuring a positive customer experience. Through this experience, I developed strong communication, problem-solving, and multitasking skills while maintaining professionalism and empathy with customers

Working with customers is my passion. With over 20 years of experience providing customers with exceptional service. I master both English and Spanish.

Customer Service / Virtual Assistant and Sales Support professional with 5+ years of experience delivering exceptional customer experiences in high-volume environments. Skilled in phone, email, and chat support, CRM management, appointment scheduling, problem resolution, and cross-functional collaboration. Advanced English and native Spanish speaker with excellent communication skills and a proven ability to build customer trust, exceed quality standards, and adapt quickly in remote environments.

Bilingual customer service professional with 12 years of experience supporting customers, managing front-desk operations, resolving issues, and driving sales across retail, healthcare, and real estate environments. Known for building trust, staying organized, and delivering professional service in fast-paced settings.

I'm a Customer Support and Content Moderation Specialist with 9+ years of experience helping ecommerce businesses, online platforms, and communities deliver excellent customer experiences while staying protected from risk. I specialize in email support, content moderation, and Shopify assistance. Fluent in English and Spanish. Email Customer Support: ✔ Shopify customer service & order management ✔ Ecommerce order modifications, cancellations & returns ✔ Refunds, shipping updates & order tracking ✔ Customer service email inbox management ✔ First-contact resolution & customer retention ✔ Gmail & Hiver CRM Content Moderation: ✔ Community guidelines & policy enforcement ✔ Hate speech, spam & harmful content detection ✔ Trust & safety support ✔ Social media, gaming, and news platform