109 workers recommended for you

Experienced as Quality Analyst in customer service environment, delivering comprehensive analysis to uphold high standards. Possesses a strong understanding of regulatory compliance and process improvement. Adept at ensuring quality control measures that are in place to drive continuous improvement.

My first role was at Landaverde Law Firm, where I was in charge of client relations and administrative support, contributing to the efficient handling of judicial and notarial procedures. I also worked at a call center, where I further developed my customer service skills by assisting clients in navigating digital platforms, completing registrations, resolving errors, and providing information about our international offices. In addition, as a law student, I completed my professional internship at a Civil Court. During this experience, I contributed to streamlining internal processes by preparing inventories and drafting a variety of judicial documents, ranging from basic orders to more complex rulings, and also handling user notification systems in order to meet deadlines.

Experienced bilingual Customer Service professional excels in email support and outbound calling. Strong communicator delivering exceptional service to customers. Skilled in problem-solving and resolving issues promptly.

Lenda Yamileth López de Escobar is a professional with experience in customer service and telemarketing. She has strong leadership capacity, flexibility, positive attitude, teamwork, communication skills, and knowledge in Microsoft Office.

Freelance remote customer service specialist with experience providing support through chat, email, phone calls, and social media. Skilled in CRM systems for case management and follow-up, focused on customer satisfaction, efficient issue resolution, and supporting national and international companies.

Psychology student with strong analytical and problem-solving skills. Customer service representative with 5 years of experience in high-volume call centers.

Bilingual Administrative and Operations professional with nearly five years of progressive experience across legal administration, banking operations, telecommunications support, and accounting. Currently support a U.S. law firm with fiduciary, conservatorship, and guardianship case coordination, managing financial institution communication, court and attorney follow ups, case records, billable time, and deadline tracking. Previously supported Canadian banking customers and U.S. wireless customers in high volume, compliance driven environments. Earlier accounting experience includes invoicing, bookkeeping support, and tax documentation for 30 clients. Strong English communicator, C1 level, highly organized, deadline driven, and skilled in CRM systems, spreadsheets, and process improvement.

I studied a Bachelor in Business Administration and Technical Degree in English I've worked as administrative manager, I have experience in supervised and coordinated staff activities and provided customer service in person, via phone, and online. Also generated sales reports and tracked performance metric.

Experienced Web Developer skilled in creating responsive websites and applications using HTML, CSS, JavaScript, and CMS platforms. Proficient in front-end and back-end development, optimizing user experience and functionality.

I am a highly dedicated Customer Service and QA Analyst professional with extensive experience in call center environments. I specialize in supporting health insurance, hospitality, and banking accounts by enhancing customer satisfaction through empathetic communication and efficient problem resolution.