I am a Virtual Assistant and Bilingual Customer Service Specialist with advanced
I have over 7 years of experience in administrative support, bilingual customer service, and project coordination. I have worked remotely assisting international clients with scheduling, data management, email handling, and customer relations. My strengths include organization, adaptability, and excellent communication skills in English and Spanish
I work as a Hostess in a Restaurant at the Atlanta International Airport
Bilingual customer service professional fluent in English and Spanish with several years of experience in hospitality, retail, and customer service. I began developing my communication and service skills at a young age while working in my family’s Mexican candy store, where I assisted a diverse customer base. After moving to Mexico, I gained additional experience in sales, boutique retail, concept stores, and restaurant hosting, frequently assisting both local customers and American tourists in their preferred language. I currently work as a restaurant host at Hartsfield-Jackson Atlanta International Airport, where I provide exceptional service to an international clientele and have experience assisting customers both in person and over the phone. I am adaptable, professional, and committed.
Solving customer's situations and giving them alternatives to solve their concern
Solving customers' needs until their complete satisfaction for 35 years. Adaptable. Focused on results. Effective communication. Problem solving.

I am a professional with affinities to: Sales, PR and Customer Service.
I do possess an Associate in Arts degree from Long Beach City College and did work at Compton Unified School District as Sub-Teacher. Collaborated at Aeromax International as Sales Representative and supported Elite auto dealership as a Operations Manager.
I am a bilingual customer service agent in the U.S. Health Care Industry
I have worked with customers over the phone, know how to work under pressure and know how to handle calls back-to-back. I speak Spanish and English, and this gives me an advantage to communicate with more customers. My current job deals with the U.S. Health Insurance Industry, and I have learned the requirements and lingo associated with this. I have been recommended for promotions several times for quality analyst, trainer and manager, but I have rejected this due to knowing my forte and wanting to stay in the front and help the customer. I enjoy working with a team but I can work on my own.
My role is to resolve complex customer issues while protecting brand loyalty.
I am a versatile, bilingual professional with a proven track record in cross-functional support across the financial, healthcare, and customer service sectors. Throughout my 9 years of experience, I have specialized in resolving complex client escalations, managing accurate database entries, and adhering to strict regulatory standards. I am highly adaptable, tech-savvy, and fully equipped to deliver top-tier remote results for U.S.-based teams from Mexico.
Customer Success and Client Experience professional with 5+ years of experience
I am a Customer Experience and Operations professional with 5+ years of experience across healthcare, fintech, and service-based environments. I specialize in high-volume customer communication, scheduling coordination, and CRM-based workflow management, ensuring accurate, timely, and structured execution across daily operations. Most recently, I worked in customer success operations managing large-scale request workflows and coordinating across internal teams to ensure smooth service delivery. Prior to that, I worked in healthcare as a Patient Care Coordinator, where I handled scheduling, patient communication, and cross-functional coordination between providers and clinical staff. I also have fintech experience at Cash App, where I managed high-volume support queues.
adaptable professional with extensive experience in customer service,appointment setting, lead qualification, and Business Development
Skilled and adaptable professional with extensive experience in customer service, appointment setting, lead qualification, and Business Development support. Proven ability to leverage CRM software to manage client relationships and drive results across diverse industries (Real Estate, Mortgage, Marketing).
Customer support, documentation, and problem resolution.
I am a customer service professional with 7+ years of experience in different industries such as telecom, aviation and healthcare. Through my career I've developed strong problem-solving skills, always trying to ensure excellent customer service. I enjoy taking on new challenges and continuously learning new skills. I also consider myself a fast learner with the ability to adapt quickly to new tools, processes, and teams.
I am an experienced and well organized property manager.
I studied Buisness Administration. After I finished my studies, I worked in various jobs. My career however started in 2020 when I joined a Property Management company. Initially hired on as a Virtual Assistant, I learned the ins and outs. After a couple of months I became a Senior Portfolio Manager/ Property Manager and HR Manager.