
Customer Support-Legal Support-Medical Support.
I have experience in technical support, and legal assistance as an intake coordinator and document specialist, for Lemon Law and Immigration Law. I also have experience as a patient care coordinator for mental health services.
I've been working mainly for the BPO industry for 10 years
Since graduating from high school in 2009, I have been studying and improving my English with the purpose of entering the world of call centers. Over the past decade, I have developed a wide variety of social and work skills.
Customer service
Seven years in the customer service industry with experience working on site and remotely as a Customer Care Specialist, Tier 2 Expert, and Customer Success Associate. Proven track record in problem-solving, effective communication, and team engagement.
I am a customer service and sales professional with experience in cold calling, client support, and remote work, helping customers by providing clear information, gathering key details, and guiding them through the process with patience and dedication.
I have developed my career in customer service, sales, and compliance. I’ve worked as a cold caller, support agent, and compliance specialist, helping clients, gathering important information, solving issues, and working effectively in remote environments.
For Over 9 years I was I Bill colector for médica billing and insurances legal
Collections Expert bringing best results of accounts recovery and requirements that matches with business, account demands and collections goals, individually and as a team, with seven years of experience optimizing efficiency, productivity, and service quality across multiple environments.
Customer Service Representative
Representative of Customer Service with 5 years of experience in fast-paced environments. Specialist in conflict resolution and CRM platform management (Salesforce/Zendesk). During my last role, I managed to maintain a 98% Customer Satisfaction Rate (CSAT) and reduced response times by 20%. Committed to excellence.
I am customer service representative
Customer service representative with 4 years of experience in the BPO industry, specializing in assisting English-speaking clients. I have worked in banking campaigns, appointment scheduling, and technical support, developing strong problem-solving, communication, and customer management skills.
I'm a CSR, and I support customers according to their inquiries
Hi! I'm Jhon and I've a medical advisor for a health insurance company, as well I've been an appointment setter for medical facilities, providing customer service and a variety of roles, developing multitasking skills, active listening and empathy skill
Customer Support Specialist with experience in customer service, escalation and Case resolution. I collect and organize documentation before a case is escalated to legal claim or lawsuit. with a background in Tourism and Hospitality.
Customer Support Specialist with 5+ years of experience supporting customers of the global brand Starbucks. Promoted to Escalations, handling complex cases and supervisor calls while guiding agents on procedures. Later advanced to Case Resolution, managing injury and property damage claims with empathy and precision.
Legal assistance, preparation of immigration matters and translation of legal do
I have three years experience in BPO industry, starting in customer service then I moved to sales line of business, therefore I worked with a remittance company as a risk investigator and I'm currently developing my career as a legal assistance to law firms bases in the U.S