Bilingual Customer Service, Virtual Assistant, and Digital Marketing experience.
Bilingual Customer Service, Virtual Assistant, and Digital Marketing professional with over 3 years of experience. I have worked in fast paced environments, handling customer support, technical assistance, scheduling, and content creation. I am organized, reliable, and committed to delivering high quality service.
to serve as the primary, high-level point of contact between an organization an
Experienced Customer Service professional with proficiency in two languages. Skilled in resolving customer inquiries and providing exceptional service.Being able to grow as a Supervisor an manage teams of 20 agents making sure they develop and deliver an excellent job and be able to achieve our clients KPI
Customer Support, Finance and Healthcare Services and Appointment Scheduling.
I am an experienced Customer Support professional specializing in customer service, financial services, transaction support, fraud prevention, appointment scheduling, and administrative assistance. I have extensive experience handling inbound and outbound calls, resolving customer concerns, reviewing transactions, updating account information, scheduling appointments, and documenting interactions accurately. I also have experience as a mentor and trainer, helping new employees develop their skills and follow company procedures. I am comfortable working with CRM and internal systems and providing support through phone, email, and messaging.
I am a customer service and sales professional with experience in cold calling, client support, and remote work, helping customers by providing clear information, gathering key details, and guiding them through the process with patience and dedication.
I have developed my career in customer service, sales, and compliance. I’ve worked as a cold caller, support agent, and compliance specialist, helping clients, gathering important information, solving issues, and working effectively in remote environments.
Experienced BPO professional in customer service, escalations, loans & accounts.
Dynamic professional with 2+ years in BPO, skilled in customer service, escalations, loan processing, and account management. Adept at resolving complex issues, ensuring compliance, and fostering client relationships. Recognized for analytical skills, leadership, and mentoring teams to achieve excellence.
Customer Support Specialist with experience in customer service, escalation and Case resolution. I collect and organize documentation before a case is escalated to legal claim or lawsuit. with a background in Tourism and Hospitality.
Customer Support Specialist with 5+ years of experience supporting customers of the global brand Starbucks. Promoted to Escalations, handling complex cases and supervisor calls while guiding agents on procedures. Later advanced to Case Resolution, managing injury and property damage claims with empathy and precision.
I support clients, resolve issues, manage cases, and coordinate follow-ups.
Bilingual professional with experience in customer service, talent acquisition, and enterprise technical support. I have worked directly with clients and candidates, handled confidential information, maintained accurate documentation, managed cases and follow-ups, and provided solutions in fast-paced environments. My background has strengthened my communication, organization, problem-solving, and multitasking skills. I am comfortable working with Microsoft tools, CRM and case management systems, while providing professional support in both English and Spanish.
Customer services
Dedicated and results-driven professional with a diverse background in customer service and supervisory roles. Seeking a challenging position that leverages my leadership skills, customer service expertise, and ability to manage cross-functional teams.
I am customer service representative
Customer service representative with 4 years of experience in the BPO industry, specializing in assisting English-speaking clients. I have worked in banking campaigns, appointment scheduling, and technical support, developing strong problem-solving, communication, and customer management skills.
Freelancer / Appointment setting / Data Entry specialist
Information Systems Engineer with over 20 years of experience in technical support, customer service, risk investigation, and IT systems management. Proven track record in international companies across telecommunications, technology, and financial services.