Skilled in customer care, support, sales, billing, retention, and more...
I have more than 10 years of experience in customer service across various industries in the USA and Canada. I've worked in customer care, customer support, sales and handled billing support, retention, appointment scheduler and debt collection. I aim to use my experience and skills to contribute effectively to a company's customer service goals, providing excellent service and building strong customer relationships. Additionally, I'm an expert in handling all types of operations and call center CRMs. That being said, I'm ready to rock!
Operations and Customer Support Professional
Bilingual business professional with dual Bachelor of Business Administration degrees in Sports Management and Marketing & Entrepreneurship from LaGrange College. Experience in operations, administration, logistics, inventory management, customer service, and sports program support across retail and collegiate athletic environments. Strong leadership, organizational, and communication skills with fluency in English and Spanish.
I provide customer-focused technical assistance by answering inquiries.
Systems Engineer with Networks specialization. Over 10 years of experience in installation and support of DC power equipment, rectifiers, inverters, battery systems, and air conditioning units. Skilled in UPS maintenance, personnel coordination, and material logistics. Strong analytical and writing skills. Effective interpersonal communication.
As an Accounting Assistant and Administrative Assistant,manage financial
Responsible for payroll management of approximately 90 employees, petty cash control and bank account reconciliation. In charge of quotation preparation, procurement management, drafting corporate emails, and administrative and operational support. Responsible for accounting categorization of invoices. Elaboration and control of weekly budgets.
Customer support and administrative assistant with strong organization skills.
I am a Customer Support and Administrative professional with experience in email and chat assistance, scheduling, data entry, document organization, and daily operational support. I have worked helping small businesses manage customer inquiries, process orders and payments, update records, and maintain clear communication with clients. I am skilled in Google Workspace, Microsoft Office, Canva, CRM platforms, and task‑management tools. I work with empathy, accuracy, and attention to detail, always focused on providing efficient solutions and positive customer experiences. I adapt quickly, learn fast, and enjoy supporting teams in remote environments.
Production Executive ( financial bugets for TVcommercials) Cinematographer
Laying out working and estimate budgets for production of TV Commercials, Local Crew Hirings, dealing with crew and location fees, Problem negotiation if necessary, Cinematographer en charge of tv commercials, relations with clients and advertising agencies, understanding needs of clients and defining a budget to fit to a clients economy, thus get the best results and client satisfaction beign creative on the use of client's budget resources to obtain the best results on quality and concept execution without compromising production company Mark Up Fee
I have been working at customer service, as a branch manager and marketing
A highly responsible and committed professional with proven skills in customer service, retail management, and content creation. Equipped with strong communication abilities, organizational skills, and a proactive approach, Astrid excels at multitasking and meeting objectives efficiently.
Expertise in customer service and patient service representative
Expert in customer service with experience with digital items and medical patient scheduling appointments, requesting medications, and all medical needs. Experience leading new coworkers with their new assignments and helping them to improve their knowledge in the required product for the client.
Customer Service Representative/ Chef & Small Business Owner
Bilingual (Spanish-English) with experience in leadership, organization, and results-focused approach. Skilled in motivating teams, achieving strategic objectives, and ensuring high-quality customer service. Strong focus on continuous improvement, quick adaptation to new challenges, and effective team management.
Remote support professional, handling customer inquiries and issues efficiently.
I am a remote customer support professional with experience at Nintendo and Verizon, handling inquiries, resolving technical and administrative issues, and assisting clients via chat and calls. Skilled in digital tools, multitasking, and providing efficient, clear solutions while maintaining high customer satisfaction.