Specialist in customer support, student success, and digital management.
Bilingual Hospitality, Customer Service, and Virtual Operations Specialist with a Bachelor’s in Marketing Communications (in progress) and a proven track record in optimizing travel workflows and creating strategic digital content. Experienced in remote administrative support, omnichannel customer service, and community management, including managing social media for Hotel La Siesta. Highly skilled in analyzing operational procedures, interpreting guest feedback, and implementing actionable service improvements to maximize satisfaction. Exceptionally detail-oriented and adaptable to fast-paced, remote environments, blending creative content execution with rigorous quality audit standards.
Managed UHC member claims, billing, and scheduled doctor and home health visits
I have a three-year background in healthcare insurance at United Healthcare, where I advanced from a Customer Service Advocate to a Trainer and Supervisor. My core skills include resolving complex medical billing issues, processing claims, managing provider payments, and coordinating member care logistics like doctor appointments and home health nurse visits. In my daily work, I utilized advanced CRM systems, internal healthcare databases, and scheduling software. As I transitioned into leadership, I managed key onboarding projects, designing training workflows that translated complex insurance policies into clear guidelines. I also managed team performance, coaching reps to meet strict service metrics while maintaining high-quality member advocacy.
Customer service professional with a luxury hospitality background, skilled in client communication, organization, and working under pressure.
Bilingual (English & Spanish) Customer Service & Hospitality professional with extensive international experience (UK, Saudi Arabia) managing high-volume guest relations, reservation systems, and fast-paced environments. Adept at rapid problem-solving, schedule coordination, and utilizing digital platforms (such as SevenRooms and registration software) to deliver seamless experiences. Looking to leverage strong communication skills and multi-tasking abilities as a Remote Receptionist/Customer Service Specialist.
Bilingual healthcare support, guiding patients with clarity & care.
Bilingual English-Spanish Customer Service Professional with 3+ years in healthcare and insurance support. Experienced in patient assistance, scheduling, and explaining benefits clearly. Strong track record of resolving inquiries, building trust, and delivering compassionate service in fast paced environments.
I work as a bilingual sales representative and customer service agent
22-year-old undergraduate committed to providing exceptional service. Proactive with the ability to adapt to various situations depending on the environment. Constantly seeking solutions to latent problems in the work environment. Proficient in Microsoft Office (Excel, Word, and PowerPoint) and digital tools for organizing information, tracking requests, and preparing reports. Capable of quickly learning new customer service systems and platforms.
Bachelor in Industrial Engineering from the University of Lima with experience i
Experience in coordinating distribution processes, managing merchandise receiving and dispatch, achieving operational cost reductions and enhancing customer experience. Proficient in MS Office, SAP, and advanced English.
I have worked as a bilingual advisor for 6 months and I worked in support for 2
I am a 7th-semester Law student with more than 6 months of practical experience in tasks related to my field, drafting legal and administrative documents using Excel, Word, and other Office tools. I also worked 2 years in support, using the company’s internal applications to assist users, and 6 months as a bilingual advisor, where I handled clients’ inquiries in English through corporate platforms, strengthening my communication, analytical, and customer service skills in digital and multicultural environments.

5 years of exp in customer service and 2 years as adminitrator
With experience in CS on multiple fields, also as medical interpreter, insurance and others. My most recent experience is as an administrator/manager of an insulation company located in California with multiple services working as administrative, production, customer success manager bitween other due to the proper use of my skills and commitment.
I perform a customer support and communication role, helping clients by answerin
I am an university student in my 3rd cycle of business administration, 22 years old. Very cheerful, responsible, and honest person. Interested in implementing acquired knowledge and gaining new knowledge.
Communications student; proactive, communicative, and reliable.
I provide customer service while supporting daily retail operations, including cashier duties, stocking and replenishing merchandise, organizing displays, maintaining product availability, and assisting with inventory management to ensure an efficient shopping experience.