A freelancer is someone who works independently, I usually take project or jobs
I am a disciplined and self-motivated individual who loves helping others and making a positive impact. As an autodidact, I take pride in learning independently and efficiently. I am dedicated to completing tasks with precision, and my passion for growth drives me to learn new things every day
I am a recently graduated doctor with no work experience.
I am a recently graduated doctor, with the medical internship on hold, I would like to be able to work in customer service within my area
I am Expert Client Success Coordinator for an Immigration Law Firm
Bilingual professional with over 3 years of experience in customer service, client retention, case management, and client success within the legal industry. Experienced in supporting immigration and personal injury clients, handling case follow-ups, reviewing documents, resolving client concerns, and maintaining strong client relationships. I have excellent English and Spanish communication skills, strong problem-solving abilities, and a proven ability to adapt quickly, learn new systems, and work effectively in remote environments.
Professional with strong foundation in customer service, sales, and management
Call Center Team Manager with over 3 years of experience leading high-performing teams toward operational excellence. Demonstrated success in applying data-driven strategies to enhance efficiency, boost customer satisfaction, and drive sales performance. Strong background in customer service and team leadership.
Permit Specialist managing construction permits and client communication
I am a Permit Specialist with experience in construction permit management and administrative support. My responsibilities include preparing and reviewing permit applications, organizing documentation, monitoring permit status, following up with municipalities, and coordinating with clients, contractors, and engineers. I have developed strong skills in client communication, document management, organization, attention to detail, problem-solving, and time management. I am experienced in managing multiple projects remotely, researching municipal requirements, correcting documentation, and following permits through approval and closure. I am also studying Marketing, strengthening my communication, creative, and customer-focused skills.
Marketing degree with over 10 years experience in management, operations and customer care
Account Management and Customer Success professional with 10+ years of experience strengthening client relationships, resolving complex customer issues, and coordinating operations across hospitality, healthcare, SaaS support, e-commerce, and administrative environments.
Virtual Assistant | Support Services, Insurance| Law | Risk Investigation |
I'm Katherine Zelaya from Nicaragua, I've been working with international companies around 8 year's, as a customer service representative, sales agent, Retention support, Team manager, risk investigator and now as a executive - virtual Assistant.
Bilingual Customer Support & Account Management Specialist
Bilingual Healthcare Virtual Assistant with 4+ years of experience in customer service, healthcare, medical interpreting, technical support, account management, intake, and billing coordination. Currently supporting a CPAP healthcare company, working closely with Intake and Billing teams. Experienced in patient and customer communication, documentation, case follow-up, issue resolution, logistics, high-value accounts, escalations, and high-volume ticket management. Skilled with Salesforce, Freshdesk, Freshcaller, Nextiva, and Trello. Strong in organization, empathy, attention to detail, problem-solving, confidentiality, multitasking, and adapting quickly to new systems.
I handle communications by phone and chat, and organize documentation on CRM.
Bilingual English-Spanish professional with 3+ years of customer support, administrative coordination, scheduling, documentation, and CRM management experience. Skilled at handling high-volume communications via phone and chat, maintaining accurate records, managing priorities, and providing exceptional client service in fast-paced remote environments. Seeking to contribute strong organization and communication.
I have been working on fraud department and customer service , and as a learning
I have been working with credit cards company as a customer service representative then go to escalation department, then I decided to move to another department that requiered critical thinking and multitasking skill and was in a fraud department I prevented fraud and policy violations for a remittance company,