
I've worked 10+ as a sales and customer support agent.
I've worked for companies such as Avianca, logistics and high tech companies. I have management experience and people skills.
Currently working as a Sales Development specialist.
Customer support for 2 years initially, sales agent for 1 year, compliance department for 2 and a half years, and now sales development.
I am a results-driven sales professional who converts inbound inquiries into rev
I am a professional with experience in customer service, sales, and appointment setting. I have worked as an appointment setter at Zillow and as a sales and reservations agent at Hilton, handling bookings, CRM systems, customer follow-ups, and focusing on results and service quality.
Bilingual Operations Specialist with 13+ years supporting U.S. companies.
Business Operations and Administrative professional with 13+ years of experience supporting U.S.-based organizations across healthcare, telecommunications, technology, logistics, and professional services. Experienced in operations coordination, customer support, project administration, workflow management, CRM platforms, documentation, and cross-functional collaboration. Throughout my career, I have coordinated multiple stakeholders, improved operational processes, managed customer communications, and supported business teams in fast-paced remote environments. I am highly organized, detail-oriented, bilingual (English/Spanish), adaptable, and committed to delivering efficient solutions and exceptional customer experiences.
Psychologyst with solid experience as a Virtual Assistant and Customer Service working remotely with US companies
7+ years experience working as a Customer Service representative in the call center industry (Sales support, online order modification, health Insurance ) through BPO with US population in English and Spanish through Chat and Voice. Also as a Virtual Assistant, working remotely with US companies, start ups.
Communications professional focused on digital content, analytics, back office.
I am a communications professional with experience in digital marketing, content management, and customer service as back office. I have worked in operational and analytical roles, supporting teams through reporting, process coordination, and real-time support. I combine creativity, organization, and data analysis to improve communication.
Virtual assistant handling data, support, and administrative tasks
Bilingual professional with experience in customer support, back-office operations, and administrative assistance. Worked at Teleperformance providing technical and back-office support for hotel systems, managing updates for amenities, taxes, and marketing content. Experience with Choice Hotels handling website content and image uploads, supporting property management tasks. Background in team coordination as a delivery supervisor managing 15 drivers. Also experienced in lead generation for freight brokerage. Strong skills in organization, communication, data management, and remote work tools such as Excel, Google Workspace, and CRM systems
Team leader driving KPIs, operations, coaching and account-wide engagement
Dedicated and results-driven professional with extensive experience in customer service, technical support, and team leadership. Proven track record of utilizing CRM systems to deliver high-quality support and streamline client interactions. Successfully managed two different teams of 14, focusing on achieving KPIs, developing targeted action plans, and conducting weekly coaching sessions to drive performance and growth. Leader of the Engagement Committee to boost morale and engagement. Highly organized.
Reliable Customer Service and sales experience with 2 years of experience
Reliable Customer Service and sales experience with 2 years of experience in a Call Center handling customers via multichannel (phone,email and chat), creating the best experience possible over the phone and sales background, problem solving and capable to adapt myself at differents environments
10+yrs, remote customer support: bilingual, fast, reliable, e-commerce expert.
Bilingual customer support specialist with 10 years of experience handling high-volume orders, accounts, and operational issues across chat, email, and ticket-based environments. Known for clear written communication, accurate documentation, and sound judgment while supporting order management, account updates, escalations, refunds, replacements, and tracking resolution in fast-paced remote teams.