I'm a sales/customer service specialist.
Results-driven Business Development Representative with a strong background in sales and customer service, consistently meeting performance targets and resolving client concerns efficiently.
I provide technical support to users by diagnosing software
Experienced Systems Engineering student with strong problem-solving skills and project leadership expertise. Specialized in enhancing efficiency and productivity through innovative solutions. Passionate about continuous improvement and driving impactful change within organizations.
Virtual receptionist & customer/sales support: calls, scheduling, CRM.
Customer service professional with over 3 years of experience supporting U.S.-based businesses in virtual reception, customer service and sales support. Experienced in handling high-volume inbound/outbound calls and administrative tasks, qualifying leads, managing calendars, maintaining CRM records, and providing exceptional customer service.
I manage digital projects, create and optimize content, and coordinate teams remotely. Skilled in workflow automation, web platforms, and social media, I bring creativity, organization, and problem-solving to every task.
Over 9 years in education, training, admin, and digital support. Skilled in web management, WordPress, social media, AI prompts, and content creation, while leading teams and improving processes. Fluent English (C1), native Spanish.

Remote sales professional
Remote sales and legal intake professional with years of experience handling high-volume inbound calls and converting high-intent leads into paying clients. Proven ability to build trust quickly, manage emotionally sensitive conversations, and guide prospects through high-stakes decisions. Strong closer with experience in objection handling, payment processing, and CRM-driven follow-up.
I am a Project manager and a Journeyman Electrician.
Construction Management and Certified Electrician. I’been working on managing budgets of the projects, managing crews on the field and costumer service.
I am a bilingual professional in Sales Operations and Customer Succes.
Bilingual Sales, Customer Success, and Account Management professional with 9+ years of experience supporting U.S.-based customers across various industries. Proven success in customer retention, consultative sales, lead qualification, appointment setting, account management, revenue generation, and customer relationship management.
Virtual Assistant: I manage administrative tasks and marketing digital
As a Virtual Assistant, I’ve mastered digital tools like Google Workspace, Canva, and Trello, while excelling in content creation and social media strategies. I’ve increased engagement by 70%, optimized workflows, and executed marketing campaigns with measurable results. My adaptability and creativity have strengthened brands and enhanced business
help customer through a ticketing system with their issues and problems
Computer Science graduate with experience in technical support, customer operations, troubleshooting, CRM platforms, and remote collaboration. Experienced supporting users across phone, email, and virtual environments while resolving technical and account-related issues with speed and accuracy. Strong background in customer-facing support, software tools, documentation, and problem-solving. Bilingual in English and Spanish with experience working with international teams and fast-paced remote environments.
Bilingual CX professional with 6+ years in customer support.
Bilingual Customer Success and Technical Support Specialist with 6+ years of senior-level experience (T2) supporting U.S.-based clients across Apple and T-Mobile environments. Proven track record of receiving and resolving complex escalations from Level 1 and Level 2 advisors, managing ticket submission workflows, and maintaining 95%+ first-contact resolution. Experienced in cross-functional troubleshooting across iOS, macOS, Android, and network systems. Skilled in knowledge base documentation, QA auditing, and mentoring — consistently delivering precise, empathy-driven support in fast-paced remote environments.