445 workers recommended for you

Customer Experience and Quality Assurance professional with extensive experience across customer service, customer experience, and service quality. Skilled in resolving customer issues, managing feedback and online reviews, following cases through resolution, and identifying service improvement opportunities. Strong background in written customer communication in English and Spanish, cross-functional coordination, and independent work in service-focused environments.

Customer service professional with four years of experience supporting clients across healthcare, travel, and shipping/logistics industries. Experienced in handling customer inquiries, identifying and resolving client needs, coordinating services, managing reservations, and providing accurate documentation support. Skilled at working with customers from different backgrounds, maintaining professionalism under pressure, and ensuring that requests are handled efficiently and accurately.

Customer Service and Operations Specialist with 10+ years of experience in customer support, technical support, quality assurance, documentation, reporting, and escalation management. Experienced in phone, chat, and multi-channel support, troubleshooting, CRM systems, order management, and high-volume customer environments. Strong communication, problem-solving, organization, attention to detail, and KPI-driven performance.

Most of my background is in the travel industry, where I've handled high volumes of inbound and outbound calls, assisted different types of customers, managed multiple clients simultaneously, and consistently worked toward sales and conversion goals. I also have experience with appointment setting, lead qualification, follow-ups, and building rapport with prospects. I'm very comfortable with cold calling, handling rejection, overcoming objections, and having confident conversations with potential clients.

I am a B.A. in Foreign Languages student with three years of experience in customer service and administrative support. I began my career in a call center, assisting patients and coordinating appointments, and later transitioned to back-office operations, where I gained experience in different departments and administrative processes. My responsibilities have included appointment coordination, follow-up, documentation, professional email communication, processing requests, and handling confidential information. Working in different areas has strengthened my communication, organization, multitasking, problem-solving and adaptability skills.

I have worked as a quality analyst, production specialist, customer service, order processing, marketing assistant, and graphic designer.

Hardworking College Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Adept in various social media platforms and office technology programs. Committed to utilizing my skills to further the mission of a company.

Senior Project Manager | Director of Operations expert with 13+ years across Customer Service, Tech, BPO, Mental Health, and U.S. Legal. I lead cross-functional teams to streamline operations, improve delivery, and drive measurable gains in CSAT, NPS, and FCR. Known for building high-performing teams, strengthening client relationships, and scaling

Experienced and detail-oriented Customer Service Representative with a strong background in scheduling, customer communication, and multitasking. Proactive and efficient in managing daily operations to ensure customer satisfaction.

WORK EXPERIENCE: Sales Representative Spectrum VoIP - Made Cold Calls - Scheduled Appointments - Executed Outbound Sales Call Center Agent Amazon - Managed Customer Relationships - Resolved Problems Code Developer Institute of Economic and Social Research - Managed Projects - Designed Websites - Executed Database Management