472 workers recommended for you

Managed high-volume omnichannel support (calls, chats, emails) using Zendesk, Amazon Connect, and Twilio Flex. Verified account details, processed data updates, and handled sensitive documents under HIPAA standards. Logged detailed CRM case notes and collaborated daily via Slack to resolve escalations. Managed reception, patient intake registrations, and the center’s master schedule. Gathered background details and medical histories through initial patient assessments. Maintained confidential patient records and performed data entry using Excel and Google Sheets.

During my career I have worked for several companies based in the US, from Customer Service to Property Management. I have over 5 years of experience in Customer Service and more than 3 years working form home.

I have over 10 years of experience on customer support/service, including experience on fraud prevention. One of my main goals is to always provide an outstanding experience to the customer and demonstrate to the customer I care about their concern. I'm a customer to so I will definitely put myself on the customer's shoes.

Experienced professional in the real estate industry with a focus on warm calling, lead generation, and customer engagement. Strong background in handling objections, setting appointments, and maintaining CRM systems.

Experienced virtual/remote assistant and customer support professional with a focus on providing high-quality service and attention to detail. Skilled in English and Spanish with strong writing abilities and adaptability to challenging situations.

I have 10+ years of experience managing BPO's (Call Centers), from customer service, collections, Medical coding and Insurance. I've began my BPO career as an agent and worked myself up to: Trainer, Human Resource Manager, Operations Managers and General Manager.

Retail Inbound customer Service. Data Entry and Remote Virtual Assistance with Zoho, SalesForce, and other CMRs (I get addapted very quick to any CRM). Tech Support. Networking knowledge. Inbound Customer Service.

I studied English as a second language and will graduate as a social worker. I have worked in the call center industry for 10 years in customer service, sales and retention; I have also worked as an interpreter and translator for different non-profit organizations. I love working with teams, I am very organized and a fast learner.

I am an experienced customer service professional with a strong background in customer support, technical assistance, and risk investigation. Over the course of my 6-year journey, I have demonstrated expertise in handling customer inquiries, resolving issues, and providing exceptional service.

I started my customer service career at 18, I worked in a hospital for over 2 years, then moved on to IBEX Global where I got de QA position, and in Concentrix I learned B2B support.