Customer service agent, appointment scheduler. Reliable and self-driven.
8 years of experience in the BPO industry, I started as a customer service agent, I have developed more skills within the fields of sales and administrative tasks. As a virtual assistant I have assisted in Medical biller tasks, and follow up with customers to ensure a quality service always with the best standards.
2+ years in Tech support 3+ years in customer service
Retail Inbound customer Service. Data Entry and Remote Virtual Assistance with Zoho, SalesForce, and other CMRs (I get addapted very quick to any CRM). Tech Support. Networking knowledge. Inbound Customer Service.
Graphic Designer/ Marketing specialist/ Ads manager/ Customer Service
I'm a 30-year-old professional from Nicaragua with strong experience in social media branding, content labeling, and video editing. I'm also passionate about music and enjoy playing different instruments — creativity is a big part of who I am.
I have over 5 years in customer service, sales, cold calling, phone surveys..
During my career I have worked for several companies based in the US, from Customer Service to Property Management. I have over 5 years of experience in Customer Service and more than 3 years working form home.
I am an Industrial Ingenieer and an excellent customer service agent
I started as an Engineering teacher, quality management, customer service at BPO, Medical Interpreter, technical support, Agent support, Risk investigator, Account Specialist,
Customer Service Representative, Quality Analyst, Customer Success Specialist.
I started my customer service career at 18, I worked in a hospital for over 2 years, then moved on to IBEX Global where I got de QA position, and in Concentrix I learned B2B support.
I am Expert Client Success Coordinator for an Immigration Law Firm
Bilingual professional with over 3 years of experience in customer service, client retention, case management, and client success within the legal industry. Experienced in supporting immigration and personal injury clients, handling case follow-ups, reviewing documents, resolving client concerns, and maintaining strong client relationships. I have excellent English and Spanish communication skills, strong problem-solving abilities, and a proven ability to adapt quickly, learn new systems, and work effectively in remote environments.
Customer service expert; manage inquiries, resolve issues, ensure satisfaction.
I am an experienced customer service professional with a strong background in customer support, technical assistance, and risk investigation. Over the course of my 6-year journey, I have demonstrated expertise in handling customer inquiries, resolving issues, and providing exceptional service.
Customer service specialist skilled in escalations, fraud, and case resolution.
Accomplished customer service and operations specialist with nearly four years of experience in the BPO sector. Skilled in managing escalated cases, back-office processes, and sensitive customer matters. Demonstrated expertise in investigating complex cases such as fraud, claims, and situations with potential legal risks, always ensuring adherence to strict policies and accurate, fair outcomes.
Customer Service Agent and Trainer
I'm Elvis, a professional in the call center industry with a solid two-year track record as a customer service agent. My expertise spans diverse contact channels including voice, email, and chat. I've adeptly tackled customer inquiries and crafting seamless interactions.