I have experience in customer service, operations, sales support, and admin
Managed customer inquiries via phone, email, chat, and social media. Resolved customer complaints and provided timely, professional support. Processed orders, maintained accurate records, and prepared operational documents. Coordinated with different departments to ensure smooth daily operations. Improved customer satisfaction by providing efficient problem-solving and follow-up.
I work as an live operations supervisor with a background in content moderation
Analytical professional with experience in real-time decision-making, behavioral analysis, and risk-sensitive environments within large-scale digital operations. Strong background in content moderation, quality control, and KPI monitoring, with proven ability to identify patterns, anomalies, and trends under high-volume conditions. Experienced in working with live workflows, policy enforcement, and performance data, supporting operational integrity and minimizing risk exposure. Highly organized, detail-oriented, and comfortable making fast, data-driven decisions in dynamic environments. Fluent in English with additional multilingual experience.
I am an administrative assistant
Currently studying Information Systems at the University of Vila Velha with a focus on infrastructure, system development, quality control, communication, and project interpretation.
senior data analyst
Well, I started working with python and streamli and postgresql and vscode. I serve pharmacies, pet shops, chicken farms and distilleries. In these sectors, my work involves identifying operational flaws and financial losses, aiming for improvements in production, and improving animal health on farms.
I am a professional driven by precision and the impact of transformation, acting
I am a Systems Analyst with a career marked by versatility and the ability to connect operational processes with intelligent technological solutions. My professional journey has been built on a foundation of continuous learning, allowing me to develop a strategic and integrated vision of how technology can optimize results and transform businesses. I began my journey in the educational field as an IT Instructor, where I polished my communication skills and my ability to translate complex technical concepts for diverse audiences. This foundation was essential for my evolution in corporate environments, such as at Natura, where I refined my skills in operational support and administrative management, and at Mike Tec, where I worked directly with tech support and infrastructure. Today, my f
BI Developer & Data Analyst building Power BI dashboards and analytics in Python
Junior BI Developer / Data Analyst with 1.5+ years as the first Power BI developer at a Brazilian wealth management firm managing R$ 4B+ in client assets across 10,000+ clients and 150 employees. Built the BI function end-to-end — 20+ executive dashboards and 100+ DAX measures used daily across the organization, from advisors on the floor up to C-level leadership. Complementary portfolio in Python (Dash, Plotly, pandas, scikit-learn) covering quantitative financial analytics. Open to LATAM remote opportunities.
I analyze data and build models to generate insights for decisions
Data Scientist with hands-on experience developing end-to-end analytical solutions, including data preparation, feature engineering, predictive modeling, evaluation, optimization, and deployment in analytical environments. Certified by IBM in Data Science & AI, with academic projects involving API-based data ingestion, SQL pipelines, geospatial analytics, interactive dashboards, and predictive modeling.
I am skilled in database administration
Accomplished Database Administrator with 8+ years of experience managing high‑availability OLTP and data warehouse systems. Expert in performance tuning, backup/recovery strategies, and cloud migrations (AWS RDS, Azure SQL). Committed to 99.99% uptime, security compliance, and scalable database architecture.
I am a hospitality and administrative professional.
My professional career spans over a decade in hospitality and administrative roles, where I have gained extensive experience in front office management, team supervision, training and development, and quality assurance, consistently contributing to operational efficiency and exceptional customer service.
Data Analyst & Python Developer turning raw data into business insights.
Results-driven Data Analyst with 1.5 years of experience in data visualization, statistical analysis, and machine learning. Skilled in Python, SQL, Power BI, and Excel, with expertise in data cleaning, dashboard creation, and predictive modeling. Strong problem-solving skills and a passion for data-driven solutions.