161 workers recommended for you

My professional experience combines operational work with the use of digital tools to optimize processes and ensure information quality. I have participated in roles related to content management, data review, and support on technological platforms, ensuring order, accuracy, and efficiency. During my time at Rappi, I strengthened skills such as attention to detail, goal achievement, handling tasks under pressure, and a focus on customer satisfaction. Furthermore, my background in software analysis and development allows me to understand technological systems, adapt quickly to new tools, and contribute practical solutions within work teams.

I have professional experience in administrative support, customer service, and technical support, with a strong focus on data organization, document management, record updating, and operational process support. I have worked maintaining accurate databases, verifying information, managing digital documentation, and supporting administrative tasks with precision and responsibility. I am proficient in tools such as Microsoft Office, Excel, Google Workspace, and digital management platforms for information control and operational support. I also have experience providing basic technical assistance, troubleshooting user issues, software configuration, and platform access support. I am highly organized, detail-oriented, adaptable, and results-driven, with the ability to follow processes.

Industrial Engineer with 5+ years in BPO and operations analytics. Skilled in Excel, Google Sheets, NICE, and CRM tools. Specialized in reporting, KPI tracking, and data automation—reducing report delivery time by 40% and improving staffing accuracy by 15%.

Project Manager with 4 years of experience in operational management, regulatory compliance, data analysis, and technical reporting. Specialized in environmental monitoring, key performance indicator (KPI) management, document management, and process optimization. I possess skills in remote work, information organization, and the use of Excel and digital tools, as well as the ability to lead teams and coordinate activities independently and in a results-oriented manner. I am a proactive, responsible professional focused on efficiency and continuous improvement. I am also pursuing a specialization in Geographic Information Systems.

I am a high-level Executive Virtual Assistant supporting CEOs, specializing in automation, AI systems, and operational efficiency. I design and build workflows, manage complex projects, and drive execution across marketing, affiliate programs, and executive initiatives. As a Data and Insights Analyst, I use AI-driven tools to analyze complex datasets, uncover trends, and deliver actionable insights that support data-informed decision-making. I also bring strong Customer Support expertise, providing clear, empathetic, and efficient service, managing inquiries, resolving issues, and enhancing the overall customer experience. My work sits at the intersection of strategy, systems, and execution, helping businesses run smarter and scale faster.

Systems Engineer with a strong problem-solving mindset and passion for building efficient, scalable solutions through engineering and technology. Experienced in process optimization, data analysis, and automation and all the logistics process.

QA Test Analyst with over 4 years of experience in the banking, stock, and aeronautical sectors managing the complete software testing cycle, from planning and analysis to test certification in technological projects. Expert in designing and executing testing strategies, with a rigorous focus on defect management and control through Jira and Azure DevOps. Specialized in preparing result reports and updating documentation to ensure product traceability and delivery under excellence standards.

Functional Analyst and Data Analyst with experience in banking and data-driven projects. Skilled in requirements gathering through stakeholder interviews and workshops, functional analysis of business processes, and coordination with cross-functional teams including development and UX. Over the past months, I have contributed to backlog management and task prioritization using agile methodologies, performed functional testing to ensure quality and alignment with requirements, and supported continuous improvement of processes. I have hands-on experience with tools such as SharePoint (access management, content structuring, and documentation), ServiceNow PPM (Kanban management), and Figma for prototype validation. Additionally, I bring strong analytical capabilities supported by experience

Business Administrator with 3 years of experience in data management and migration, information analysis, and quality assurance. Experienced in international projects with companies like Citibank and Davivienda, process optimization, regulatory compliance, quality management, and continuous improvement in various sectors.

Profesional en Economía y Negocios Internacionales con doble titulación en Finanzas. Experiencia en valoración de proyectos y toma de decisiones estratégicas en el ámbito empresarial, con enfoque en energía sostenible. Habilidades destacadas en Excel y liderazgo.