21 workers recommended for you

Senior Operations & Customer Success Leader with 15+ years of experience driving high-performance teams, optimizing processes, and delivering measurable business results across logistics, customer service, and technology operations.

Dedicated professional with over 5 years of experience in customer support, data analysis, and quality assurance within the BPO industry. Skilled in performance analytics, KPI monitoring, quality auditing, and creating effective action plans. Proven ability in team leadership, coaching, and training across multi-regional teams.

Detail-oriented Quality Analyst and Customer Service pro with a strong background in QA, root cause analysis, and continuous improvement. Skilled in data evaluation, problem-solving, and process enhancements. Excellent communicator, team player, and committed to delivering high-quality results.

Senior Financial Analyst with 10+ years of experience in budgeting, forecasting, cost control, and financial reporting, with a strong focus on data analysis. I support better business decisions through reports and dashboards. Available for part-time projects after 6 p.m. and weekends.

18+ years experience in leading digital transformation projects, specializing in technological infrastructure, cybersecurity, and data analysis. Skilled in optimizing processes, reducing costs, and enhancing user experience. Strong in continuous improvement and organizational development.

Ensure the necessary quality standards for the line of business by evaluating trends and analyses to maintain consistency and achieve new goals. Provide support through the creation of action plans that enhance services. Focus on attainable, measurable, and realistic quality outcomes. Utilize expertise to improve team performance effectively.

Leader with 19+ years optimizing business processes, enhancing remote team operations, and enabling data-driven decisions in BPO and service industries. Skilled in remote collaboration, cross-functional coordination, and process improvement—ready to deliver operational excellence in dynamic remote environments.

Analyst / ProgrammI am a young man passionate about programming, with a special focus on web development. I constantly keep myself updated in programming and always looking to learn more to improve my skills and knowledge in the field.er Administrative and Security Affairs Secretary (SAAS)

Experienced Project and PMO Manager with a Master’s in Project Management and over 10 years of experience across the technology, banking, service, and BPO industries. Skilled in Agile methodologies, Lean practices, and systems thinking to drive process improvement, streamline operations, and deliver measurable value.

Atento Guatemala: Customer Service Telus, Real Time Analyst: Enhanced data accuracy and optimized workflows from 2021–2023. Proficient in Spreadsheets, CMS, Verint, and internal tools. Education: Marketing (Universidad Rafael Landivar, 2017–2023), Graphic Design (Centro de Estudios Integrados, 2015–2016).