39 workers recommended for you

Industrial Engineer with 5+ years in BPO and operations analytics. Skilled in Excel, Google Sheets, NICE, and CRM tools. Specialized in reporting, KPI tracking, and data automation—reducing report delivery time by 40% and improving staffing accuracy by 15%.

I have 9 years of experience in the BPO industry, progressing from Agent to Escalation Advisor and then Quality Analyst. Skilled in reviewing interaction quality, coaching, and FMEA/PFCU analysis. Familiar with COPC CX standards, advanced in Excel and Google Sheets, and experienced with Intercom, GoHighLevel, and multiple business tools.

Experienced in delivering exceptional customer support, analysing data to drive business decisions, and providing technical assistance as a Product Support Specialist.

Operations and Monitoring & Evaluation professional with 7+ years of experience in the UN system, primarily with the World Food Programme (WFP), supporting senior teams through reporting, coordination, and operational tracking.

Strategic Quality Analyst Manager and Technical Operations Specialist with extensive experience in remote quality monitoring, behavioral analysis, and technical support. Proven track record of leveraging data-driven insights to boost conversion rates and elevate customer satisfaction (CSAT) scores. Expert at bridging the gap between technical troubleshooting and high-level quality frameworks, while collaborating cross-functionally to align operational performance with organizational growth.

Analytical and detail-oriented Business Operations, Marketing & Analytics Specialist with a B.Sc. in Management Information Systems and experience supporting business operations, customer success, SEO research, and data analysis in remote environments. Skilled in Power BI, SQL, Excel, CRM platforms, and project coordination tools to streamline workflows, improve reporting, and support business growth. Recognized for adaptability, strong communication, and cross-functional collaboration in fast-paced remote teams.

Over two years of experience of VA and Data Annotation in the AI industry. Bilingual professional (Esp / Eng) with a Bachelor's Degree in Chemical Engineering. Junior Data Analyst and Python developer.

Proficient tech support engineer with expertise in Microsoft 365 solutions, particularly Teams and Office 365. Skilled in analyzing and resolving mobile banking platform issues. Strong background in cloud support for customers with complex tenant structures. Proven track record in maintaining system health and availability.

A systems engineer with extensive work experience in IT. I have worked as System Supervisor area of ​​an international company, leading the staff and providing support in systems engineer roles

Experienced IT Support & Database Developer with expertise in Oracle APEX, MySQL, and B2B Operations. Skilled in developing and optimizing business-critical applications.