26 workers recommended for you

Managed high-volume omnichannel support (calls, chats, emails) using Zendesk, Amazon Connect, and Twilio Flex. Verified account details, processed data updates, and handled sensitive documents under HIPAA standards. Logged detailed CRM case notes and collaborated daily via Slack to resolve escalations. Managed reception, patient intake registrations, and the center’s master schedule. Gathered background details and medical histories through initial patient assessments. Maintained confidential patient records and performed data entry using Excel and Google Sheets.

Bilingual administrative and operations professional with experience in administrative support, data management, logistics coordination, and process improvement. At Bloom Growth, I worked as an Administrative Assistant supporting workflow coordination, data tracking, documentation, training, and reporting. Previously, I worked as a Data Entry Specialist, managing and validating CRM accounts, performing data reconciliation and cleanup, and developing tracking systems. At Atlantic Logistics, I worked as a Junior Logistics Coordinator, entering delivery orders, coordinating container pickups, monitoring transportation and return times, and preparing reports. Proficient in Excel, Microsoft Office, Google Suite, and CRM platforms.

Abogado y Gestor de Proyectos con más de 20 años de experiencia liderando la dirección legal, administrativa y operativa de programas de cooperación internacional y desarrollo comunitario. Especialista en la administración de fondos extranjeros, mediación de conflictos y fortalecimiento institucional de organizaciones locales.

I started working in the call center industry as a customer service representative for U.S based companies for 2 years, when i jumped into the V.A world, since then I've been working for insurance agencies, as virtual assistant, and data entry agent. I have mastered more my time management, soft skills, building reports/tasks with timely manner.

I have 9 years of experience in the BPO industry, progressing from Agent to Escalation Advisor and then Quality Analyst. Skilled in reviewing interaction quality, coaching, and FMEA/PFCU analysis. Familiar with COPC CX standards, advanced in Excel and Google Sheets, and experienced with Intercom, GoHighLevel, and multiple business tools.

I am a dedicated Virtual Assistant and Data Entry Specialist. I hold an official certification in Microsoft Excel from Santander Open Academy and training in Customer Service from the Carlos Slim Foundation. I specialize in database cleaning, data organization, accurate typing, and providing empathetic, high-quality client support.

Detail-oriented Operations and Customer Service Professional with experience in real estate operations, database management, financial services, and customer support. Skilled in maintaining large-scale databases, conducting market research, coordinating with property managers and leasing agents, and supporting financial transactions. Strong background in remote work environments, CRM systems, customer relations, and process improvement. Proven ability to manage multiple priorities while maintaining accuracy, efficiency, and high service standards.

Electronic Engineering focuses on designing and maintaining electronic systems and devices, covering areas such as telecommunications and automation. Combines knowledge of mathematics, physics and computer science.

I have a strong background in customer care, web research, data entry, and intake specialization. Bring over 11 years of experience in this industry. handled over 150 calls daily, also managed supervisor calls, and provided cross-departmental support. Conducted detailed research on persons of interest and compiled accurate databases using reliable sources, and last experienced as an intake, I managed over 130 daily interactions via calls, SMS, and email. I reviewed client documents and cases to determine eligibility for lemon law claims

My carrer is just starting,I've been in sales and data entry roles for a claim adjusting firm in been also in charge of customer service roles using crm tools