60 workers recommended for you

I had the opportunity of working in the United States for a year as a Server and Hostess, in Dominican Republic I got a job as a Concierge, both jobs prioritized an excellent customer service and developing skills such as proactivity, service recovery and sales.

I am a bilingual English and Spanish Customer Service Specialist with extensive experience in back-office support, specializing in live chat and email channels. In my previous role, I provided dedicated operational support to DoorDash delivery drivers, handling inquiries related to order escalations, account status, payments, and real-time delivery issues. My background focuses on resolving complex driver concerns efficiently, maintaining high satisfaction metrics, and ensuring smooth daily logistics through clear, empathetic, and solution-oriented communication.

Bilingual professional with extensive experience in customer service and technical support for the Dominican Republic and United States markets. Currently pursuing a Bachelor's degree in Journalism at the Autonomous University of Santo Domingo (UASD). Proficient in Slack, Microsoft Teams, Excel, Word, and PowerPoint.

Bilingual professional with over 5 years of experience in customer service, technical support, and administrative assistance. Currently working as a Service Specialist at Thryv Dominicana, providing customer support, managing Google Business Profiles, and resolving platform-related issues. Previously worked at ERC Global, providing customer service for a telecommunications campaign and later supporting U.S. employees with HR-related matters, including benefits and payroll. Experienced with Salesforce, Genesys Cloud, Avaya, and 8x8. I am organized, results-oriented, adaptable, and comfortable learning new processes and technologies.

Well, I started as an immigration officer, legally monitoring the documentation of all passengers to determine whether or not they could enter or leave the country. I was also a quality analyst, working with a group of young people to monitor and help them improve their pitches, engagement, sales, and customer service. I also worked as a family counselor, providing personalized advice to families.

Bilingual professional with strong written communication and customer service skills. Experienced in managing email support inquiries, organizing information accurately, and resolving issues effectively with attention to detail. Quick learner, adaptable, and highly committed to providing exceptional remote support

As an Industrial Engineer, I apply analytical and problem-solving skills to optimize processes, improve operational efficiency, and drive sustainable business outcomes. Driven by continuous improvement and innovation, I collaborate across teams to streamline workflows, reduce costs, and deliver measurable value aligned with organizational goals. I strive to contribute to significant process improvements within dynamic and evolving environments.

Bilingual professional with experience in customer service, sales, appointment setting, interpretation, and administrative support. I have worked with inbound and outbound calls, customer inquiries, appointment coordination, document and invoice verification, and accurate record keeping. My experience includes using tools such as Excel, Google Sheets, Microsoft Teams, Outlook, CRM platforms, Slack, Jira, and Google Workspace. I am organized, detail-oriented, adaptable, and comfortable working in fast-paced environments while maintaining professional communication and attention to detail.

Customer Service and Healthcare Support with 8+ years of experience in scheduling, email support, chat support, customer service, medical records, insurance verification, and authorization requests. Experienced in remote work environments, delivering excellent customer experiences while managing high-volume workloads efficiently.

Former Advertising student with 10+ years in the Call Center industry, experienced in Customer Service, Sales, Quality Assurance, Team Leadership, and Recruitment. Skilled in communication, problem-solving, and leadership, with a proven ability to adapt and deliver results in fast-paced environments.