Computer Science professional with experience in IT support and cybersecurity.
Computer Science professional currently pursuing a Master’s degree in Cybersecurity, with hands-on experience in IT support, networking, vulnerability assessment, and information security. Trained in SOC operations, CCNA networking, OWASP ZAP, Wireshark, Windows Server, and security documentation. Strong problem-solving, customer service, and administrative skills, with the ability to learn quickly and work effectively in diverse environments.
Systems developer: I transform ideas into software.
Experienced system creation area manager with Python, C++, JavaScript, and Flutter development skills. Freelance Developer currently focusing on C++ app development, Flutter mobile app design, and Python system automation.
In my curriculum
Highly analytical and detail-oriented IT Professional with a strong foundation in computer science, system administration, and technical support. Proven ability to design, implement, and maintain robust technology infrastructures while ensuring optimal system performance and security. Adept at troubleshooting complex technical issues, managing database systems, and delivering user-focused technical support to align technology with organizational goals.
I am in charge of making sure emails and phone calls are answered
Experienced Sales Representative with a proven track record of exceeding targets. Customer Service Bilingual with strong communication skills in English and Spanish. Skilled Help Desk Support providing technical assistance and troubleshooting solutions.
Customer Service Rep with 2+ years of experience in CRM and admin support.
Professional with over 2 years of experience in customer service and administrative support. I specialize in handling high-volume inbound and outbound communications via phone, chat, and email, managing over 500 customers monthly while maintaining high satisfaction and retention rates. I am highly proficient in utilizing tools like Ventux CRM, 3CX, MicroSIP, Slack, and Google Workspace to track customer activity and maintain accurate data entry records. Known for my fast-learning ability and adaptability, I deliver high-quality support in fast-paced remote environments.
provide technical support,troubleshoot issues, and assist users
I am Systems Engineering student from the dominican republic, graduating next month I have knowledge of technical support, computer troubleshooting, software installation, windows, microsoft office, and basic networking through my academic training and personal practice, I have developed problem-solving, communication, and costumer service skills. i am responsible a fast learner, and highly motivated to star my professional career in a remote technical support role. I am eager to contribute to a team, continue learning, and provide excellent support to users
Software Engineer with experience in IT support, systems analysis and QA.
Software Engineer with experience in IT support, software development, systems analysis, quality assurance, and enterprise application support. I have worked on troubleshooting complex technical issues, documenting requirements, analyzing business processes, and supporting insurance and corporate systems. My experience includes SQL database management, API testing, log analysis, incident management, software validation, and process improvement. I have collaborated with cross-functional teams to identify root causes, implement solutions, and improve system performance. I am proficient with SQL Server, Git, Postman, Azure DevOps, and Agile methodologies.
I handle customer inquiries and resolve issues to ensure customer satisfaction.
I have experience supporting technical tasks such as troubleshooting systems, assisting users, and working with basic software tools. I have developed analytical and problem-solving skills through both academic and practical experience.
I'm a Computer Systems Engineering student with hands-on experience in technical
Passionate about technology and complex problem solving, with demonstrated skills in implementing innovative solutions. Committed to continuous learning and improvement, seeking opportunities to apply technical skills and contribute to the development of technological solutions that drive progress in the workplace.
technical support
I am a banking professional with experience in financial services and customer support, currently pursuing a Master's degree in Cybersecurity. My professional background combines knowledge of banking operations, risk management, and information security principles. I have experience working in team environments, solving problems efficiently, and adapting to new technologies and processes. Additionally, I have developed skills in cybersecurity areas such as cryptography, mobile security, business continuity planning, and IT infrastructure protection.