5 years as Quality analyst and 4 as customer service agent.
Experienced as Quality Analyst in customer service environment, delivering comprehensive analysis to uphold high standards. Possesses a strong understanding of regulatory compliance and process improvement. Adept at ensuring quality control measures that are in place to drive continuous improvement.

Experienced Administrative Assistant specializing in customer service, scheduling, coordination, and remote business support.
Administrative and Customer Support professional with 8 years of experience in customer service, operations, and administrative support. Skilled in scheduling, communication, data management, invoicing, and remote collaboration. Reliable, detail-oriented, and committed to delivering excellent support.
Asistente Virtual with a focus on organization, task prioritization, support
Asistente Virtual with a focus on organization, task prioritization, and administrative support. Oriented towards optimizing the productivity of leaders and teams through efficient agenda management, tracking of pending tasks, and orderly process management. With the ability to anticipate needs, structure scattered information, and maintain time control, ensuring that each task is carried out with precision, clarity, and order.
have empathy with the customer
Customer Service Representative with over 2 years of experience in call center and customer support. Skilled in problem resolution, CRM management, and delivering high customer satisfaction in fast-paced environments and organizational skills with the ability to adapt quickly to new tools and processes.
Professional with over 6 years of experience in Financial Management,
Finance professional with 6+ years of experience in Financial Management, Controllership, and FP&A, with a track record of leading financial structuring initiatives during periods of organizational growth and transformation. Skilled in Power BI, strategic KPIs, and AI-driven process automation.
I provide technical support to users by diagnosing software
Experienced Systems Engineering student with strong problem-solving skills and project leadership expertise. Specialized in enhancing efficiency and productivity through innovative solutions. Passionate about continuous improvement and driving impactful change within organizations.
SEO Analyst and Translator with experience on ecommerce & Digital Marketing
I have worked in Digital Marketing for 7 years. I have become effective and efficient in SEO, e-commerce, content marketing, Google Ads, Analytics, Search Console, Microsoft Word and Excel. I have experience working ondigital campaigns for landscaping businesses, law firms, landscaping spare parts sellers, and digital marketing agencies.
I have experience working on customer service at call centers and in stores.
I have experience working with Microsoft Excel, some different system of payments, i have some computer skills and i used to manage a phone store.
Customer & IT Support Associate with extensive experience in technical support.
Bilingual IT Support & Customer Success Specialist (English C1, Spanish Native) with 10+ years of experience in technical support, systems administration, and customer service. Skilled in Windows Server, SQL, and network infrastructure, with proven success improving SLA compliance and customer satisfaction. Currently expanding expertise in Data Analysis to deliver actionable, data-driven solutions in remote and hybrid environments.
Customer Services / Virtual Assistant
I have a h management diploma and overall I have 10 years of working in the customer services and sales area in the hospitality industry. I have a passion for customer services where I can develop a relationship with the customer and help solve problems. As a customer services/reservation agent I worked closely with client requests.