44 workers recommended for you

Over 4 years of customer service/service desk experience providing fully bilingual (English-Spanish) technical and product support across corporate, business and technology environments. Proficient in handling inbound requests, troubleshooting user issues, identifying the root cause of problems, and documenting support interactions with accuracy and professionalism within structured SLA-Driven teams. Expertise managing multiple platforms, including ticketing (JIRA, Service Now), remote assistant (BOMGAR), Microsoft 365 tools, and CRM software (SAP, Salesforce, Zendesk) for projects and/or companies such as IBM, Insulet, OPTUM, Comcast, USAA, Comdata and GCI.

I have experience in administrative and operational support, with a strong focus on problem-solving, organization, and customer service. Throughout my career, I have worked on coordinating activities, managing information, and ensuring that daily operations run efficiently. I am skilled at working with teams, meeting deadlines, and adapting to new challenges. I have also gained experience using computer systems, preparing reports, and supporting process improvements. My strengths include attention to detail, communication, and a commitment to achieving high-quality results. I enjoy learning new skills and continuously improving my knowledge to contribute effectively to the success of my organization and future professional opportunities.

Engineer with a solid foundation in infrastructure, process automation, and information security. Experience in developing and maintaining applications using Visual Basic and PHP, focusing on data integrity and flow optimization using containers like Docker and Kubernetes. Specialist in technical issue resolution and quality assurance in high-demand industrial environments.

30+ years of experience, old-school developer (VB6, clipper, dBase), MS office, MS Excel macros developer (VBA),MS SQL Server (Basic). Currently improving my English skills (B1), learning new AI technologies, Getting knowledge in HTML, Github, PHP, and Laravel 12,Teamwork, creativity, Communication, Posivity, Self-motivation, Computer proficiency

IT professional with experience as a support technician and virtual assistant, specializing in hardware maintenance, technical troubleshooting, digital tools management, and remote administrative support, recognized for reliability, efficiency, and service-oriented work.

I started my IT career as an L1 Technician, providing frontline technical support and resolving user issues. Through continuous learning and hands-on experience, I advanced to System Administrator, where I now manage systems, user environments, and cloud infrastructure. I have experience working with Microsoft Azure

Experienced customer service and sales professional with a strong background in call centers. Skilled in account management, collections, escalations, and sales. Proven success booking travel packages, selling devices, resolving billing issues, and delivering high-quality customer experiences across multiple industries.

A professional goal is to be a software developer, help companies leverage a system, making it easy to use and accompany users to explain system and help with questions and future changes.

QA Engineer with 8+ years of experience in agile and remote environments. Specialized in manual and automation testing for web and mobile applications. Skilled in bug tracking, test case creation, exploratory testing, and team mentoring. Passionate about quality, efficiency, and continuous improvement.

Experienced Help Desk Support professional with strong technical troubleshooting skills and a proven track record of providing efficient and effective IT support to end users. Efficient in resolving hardware and software issues in a timely manner to ensure minimal downtime.