Customer support specialist, Admin support
Highly customer oriented professional with 5 years of experience spanning Customer Care, Team Leadership, and Customer Success. Specialized in managing stakeholder communications and ensuring timely resolution of high-level service requests. Experienced in navigating complex CRM and call center environments like Salesforce and Five9
Over 5 years of experience in technical support, customer service & managing SLA
Systems Engineer with over 5 years of experience in technical support, customer service in corporate and call center environments. Specialized in resolving hardware, software, and network issues, providing remote and on-site support and compliance with SLA service indicators. Active Directory Management Management of Fortinet Devices and Access Points (APs) On-site and remote support Ticketing System Management as well as weekly report to SLA Onboarding and Off-boarding employees Installation and Configuration of Computers, Printers, and Corporate Email Office 365 Management Management and resolution of customer and operational issues Technical Support (Level 1 and 2)
Operations Coordinator/Project manager, in love with process optimization.
Bilingual professional with over 5 years of experience in project management, operations coordination, and customer service. Proven track record in resolving complex problems, driving continuous improvement, and maintaining effective communication with clients and stakeholders.
I provide technical support, solve issues, and keep systems running smoothly.
Network Support Engineer with 2+ years of hands-on experience supporting enterprise IT infrastructure, Huawei networking environments, and connectivity troubleshooting. Support enterprise network infraestructure for 500 + user and 200 + devices.installed and configure 10 enterprise switches.Monitor network performance and troubleshoot connectivity issues. troubleshoot STP, PoE, trunk and access port issues usign huawei NCE and CLI. Installed IP camera and PoE access points.
I have experience in operational supervision, customer service, inventory manage
I have built my career in the hospitality sector, advancing from operational roles to supervisory positions while strengthening my leadership, customer service, and operations management skills.
talking about my work experience: sales, customer service, technical support
Oscar Soza is a person with knowledge in technology, sales, and customer services. He is organized and is constantly growing himself.
Managing complex L2 technical escalations for Microsoft Intune and Azure Active
Systems Engineering student in my 4th year with 3+ years of experience in technical troubleshooting, remote IT helpdesk environments, and cloud infrastructure support. Specialist in identity management, access control, and MDM solutions (Microsoft Intune/ Entra ID). Proven track record of managing ticketing systems under strict SLAs while delivering empathetic, user-friendly support to globally distributed teams.
I've been working mainly for the BPO industry for 10 years
Since graduating from high school in 2009, I have been studying and improving my English with the purpose of entering the world of call centers. Over the past decade, I have developed a wide variety of social and work skills.
Technical advisor with more than 12 years of experience
Bilingual IT Specialist with over 16 years of experience in technical support, help desk operations, and enterprise device management. I specialize in Microsoft Surface devices and Microsoft Intune, providing remote support to corporate clients across the globe. My background includes troubleshooting hardware/software issues, deploying scalable Int
I am a systems engineer, a junior-level NOC agent for corporate cients.
I am a systems engineer, I have worked for Casavision Isp and Equipos y Sistemas SA Isp.Reduced network downtime by 30–50% through proactive monitoring and incident response optimization.Trained junior engineers on network troubleshooting and best practices.Handled high-severity outages, restoring services under SLA targets consistently.