I'm an administrator with a Bachelor's degree in Business Administration.
I have 10+ years of experience managing BPO's (Call Centers), from customer service, collections, Medical coding and Insurance. I've began my BPO career as an agent and worked myself up to: Trainer, Human Resource Manager, Operations Managers and General Manager.
Card production Operations officer - debit and credit activation card,
HR intern in Bimbo de Nicaragua, supported recruitment and selection activities, maintained employee records, and assisted in the preparation of employment contracts and onboarding documentation for new hires. Checkbook operations officer, Performed the production and printing of checkbooks, reviewed customized business checks, and carried out quality control procedures throughout the production process to ensure accuracy and compliance with established standards. Card Production Operations Officer, Responsible for the production and activation of debit and credit cards, preparation of credit card kits, and coordination of the domestic and international distribution of payment cards, ensuring compliance with established operational procedures.
Online assistant, Hospitality Business and Customer service/Success
Experienced in property management, virtual assistance, and human resources. Skilled in overseeing properties, providing administrative support, and managing employee relations. Strong background in organization, communication, and problem-solving.
I am a marketer with a postgraduate degree in advertising strategies
I started my professional career 7 years ago. I have worked in Marketing and Human Resources positions such as Human Resouces Analyst, Customer Insights Analyst in which I was in charge of planning and executing market studies for various segments, and Marketing Coordinator in which I was in charge of the development of the brand and marketing.

Customer Service, HR Specialist, and former Executive Assistant
I bring a set of talents I believe will be valuable to. In my diverse job experience, I honed my abilities in process improvement and quality control, and detail oriented providing a solid foundation for the Executive Assistant position.
Talent Acquisition Specialist- Recruitment, Sourcing, Onboarding of candidates
8+ years of experience between BPO and RPO Industries. I have been able to support accounts from LATAM and North America, always standing out, making a difference, and delivering successful results on each project. I have experience in HR, Recruitment and Operations (Quality Analyst and Team Supervisor).
HR Professional with over 8 years of experience in LATAM, CA and USA market
Results-oriented HR Professional with over 8 years of experience with companies in the US, Canada, and LATAM. I specialize in full-cycle recruitment, talent management, and process optimization. Demonstrated success in driving organizational success through strategic and efficient HR practices, improving operational efficiency, and achieving outsta
administrative assistant, sales coach and customer success
5+ years of valuable experience in various facets of call center operations, I have honed my skills and expertise within the industry. Beginning my career as a dedicated customer service agent, I swiftly progressed through roles such as quality analysis, sales, and eventually took on the responsibility of a sales supervisor within the same company.
Virtual Assistant and Customer Service
Customer service, social media management, web research, data entry, real estate, reporting I have more than 12 years of experience
Human Resources
My profession is Public Accountant and Auditor. But, I have profiled the human part of companies, from hiring to staff terminations.