
I am a professional customer care agent / Virtual Assistant
I have a high school degree, I've worked as Supervisor at cellphone company, sales agent for an auto parts company, worked as an auto transport broker. During these 12 years working virtually I have also been able to work in real estate as a junior acquisitions and cold caller honing my organizational skills and in the surplus business.
Bilingual Admin Assistant HR, recruitment, CRM, bookkeeping & team leadership.
I have 3 years of experience in administrative management, mainly with virtual sales agencies in the European market, my background combines four areas usually hired separately data entry and CRM management, recruitment and selection (interviewing candidates, evaluating competencies) basic financial/bookkeeping support (income and expense tracking, reports — hands-on experience, no formal accounting degree) and team leadership (Team Leader on 3 occasions under fixed-term contracts, coordinating teams and reporting to management) I am organized, detail-oriented, and used to tight deadlines.
Organize and summarize financial data in Excel for clear review.
Motivated and detail-oriented student with experience in administrative and financial support. Skilled in organizing financial records, tracking expenses, and managing data efficiently. Strong analytical abilities and quick adaptability to new systems, with a focus on accuracy and productivity.
Information Technology Instructor with experience
Information Technology professional with over four years of experience in Technical Support, IT Infrastructure, Help Desk, Hardware Maintenance, and Network Administration. Currently pursuing a Bachelor's Degree in Information Technology Management and certified in Digital Art, Game Development & 3D Animation, with additional specialization in n8n Automation (in progress). Proven experience managing IT laboratories with 87+ workstations, providing on-site and remote technical support, installing and configuring Windows and Linux systems, maintaining LAN networks, backup management, and troubleshooting hardware and software issues. Strong background in user training, Adobe Creative Cloud technical support, customer service, and IT documentation. Recognized for problem-solving, communication
I am a Full-Stack Developer with 7 years of experience, specializing in the MERN
Experienced Fullstack Developer with expertise in React Native, Node.js, and Laravel. Skilled in leading teams to deliver high-quality applications.
my work included ensuring a positive customer experience and offering informatio
• Provided specialized phone support to members of the Florida Blue health insurance, addressing inquiries related to coverage, benefits, and health service processes. I ensured that each member received accurate and comprehensive information tailored to their specific needs. • Assisted users with payment management, offering clear guidance on available methods, due dates, and account status. I developed user-friendly resources to help clients navigate their payment options and maintain their accounts effectively. • Proactively followed up with customers to ensure their concerns were resolved and to gather feedback on their experience. This information was used to improve service quality and enhance overall customer satisfaction.
I am a customer support, social media, and e-commerce specialist
Bilingual professional fluent in English and Spanish,experienced in customer support, social media, and e-commerce. I've been involved in launching digital products, coordinating with suppliers, setting pricing, and resolving customer issues.
handling customer inquiries, resolving complaints, processing requesg & support
Results-driven bilingual professional with over 7 years of experience in customer service, call center operations, hospitality, and administrative support. Proven ability to manage customer interactions, resolve complex issues, maintain high satisfaction levels, and work effectively in fast-paced environments. Experienced in phone, email, and chat support, front desk operations, scheduling, record management, and team collaboration. Fluent in English and Spanish with excellent communication, problem-solving, and organizational skills. Dedicated to delivering exceptional service and contributing to business growth through professionalism and customer-focused solutions. Business growth through professionalism and customer-focused solutions.
Medical Receptionist + Interpreter: schedule, inbound and outbound calls, EHR
Serving in the medical industry as a customer service, interpreter and receptionist. For more than 4 years in a remote modality to the US. Currently certifying myself for the Professional Coder.
entry-level virtual assistant and administrative support
History teacher whit excellent organizational, communication, and problem solving skills. Skilled in administrative support, document management, scheduling, and digital collaboration using Microsoft Office, Google Workspace, Canva, Facebook and Google Ads. Reliable, detail-oriented, and committed to delivering hig-quality remote support.