Customer service, claim, collections, sales, CRM, and business development expert
My main objective is to be able to contribute my knowledge and skills to the growth of those projects of which I am a part, always with the sympathy and determination that characterizes me. I am a customer service and business development professional with experience in collections, insurance claims, and client relationship management. Throughout my career, I have handled customer inquiries, managed delinquent accounts, processed insurance claims, coordinated vehicle repair services, and built relationships with business partners. I also have experience generating leads, creating CRM databases, and using advanced Excel and Power BI to organize and analyze data. My focus is on providing excellent customer service, solving problems efficiently, and achieving business goals.
3 years of experience selling and providing support to customers.
I graduated as a language technician specialized in English, I started working remotely in a Call Center called Contacta Digital as a sales representative. Then, I found another job with the same role for a company called Vitalizing Gleam, where I got enough experience to start working as a sales supervisor in a company called Emprendedores Geeks.
sales and customer professional support with two years of experience at Altice
Customer-focused Sales Professional with 2 years of experience in telecommunications at Altice Dominicana. Skilled in consultative selling, client relationship management, cross-selling, data entry, and CRM tools. Multilingual (English Advanced, Spanish Native) with strong leadership and problem-solving skills, background in military service, and expertise in delivering high customer satisfaction in fast-paced commercial roles.
I am a Business and School Administrator. I
I have been a guidance counselor for many years. With this experience I have guided many students in the process to submit applications to many universities around the world, mainly in the United States. Within this process I have been able to contact these universities and have built relationships throughout my professional career.
I'm a customer-experience specialized person with experience in the sales field.
Bilingual customer retention and client support professional with 3+ years of remote experience in the legal services industry, handling 45+ inbound calls per day, resolving complex client issues, and maintaining a 90%+ client retention rate. Strong in active listening, conflict resolution, sales, and cross-functional collaboration.
Virtual receptionist & customer/sales support: calls, scheduling, CRM.
Customer service professional with over 3 years of experience supporting U.S.-based businesses in virtual reception, customer service and sales support. Experienced in handling high-volume inbound/outbound calls and administrative tasks, qualifying leads, managing calendars, maintaining CRM records, and providing exceptional customer service.
Own full sales cycles, sell funding approvals to business owners in the U.S.
Motivated sales professional with over 5 years of experience in the full sales cycle and handling prospects from initial contact through closing deals. Proven ability to meet and exceed targets in a high-performance environment, lead small teams, and deliver strong customer experiences.
Customer Service Representative VA (remote work in different platforms)
With 11 years of experience, I excel in sales, administration, customer service, team management, and graphic design. My background includes telephone sales, personnel management, public relations, administrative tasks, and logo design. These experiences have allowed me to develop communication, proactivity, organization, and creativity skills.
I am a beginner in the technical support profession
I have worked in various areas in commerce, such as cashier, customer service, technology, and inventory management. I have basic level in technical support area, I have worked with product marketing and internal sales.
Sales closer focused on consultative selling, follow-up and objection handling.
Sales professional with hands-on experience in consultative selling, customer service, lead follow-up, objection handling and closing. I currently manage the commercial process of my own Korean skincare business, where I communicate with prospects through WhatsApp and Instagram, identify customer needs, recommend suitable products, handle price and trust objections, follow up with leads and guide them through the purchase decision. I also have previous experience in customer service and appointment management, where I developed strong communication, organization, follow-up and client relationship skills. I have completed specialized training in Sales Closing and continue developing my knowledge in inbound sales, CRM, sales pipelines and digital business.