I have more than 13 years in these areas!! Major expertise in multicultural envi
I've worked for years as a Project Manager, Social media, Customer Service, Operations and Booking! All of them focusing on our customer experience and our growing.
I perform bilingual customer service by assisting customers in both English and
Experienced bilingual professional with a strong background in customer service and financial analysis. Skilled in assisting clients in English and Spanish, resolving inquiries, and delivering excellent customer support across multiple communication channels. Experienced in analyzing financial data, preparing reports, monitoring budgets, and supporting business decisions through accurate analysis and problem-solving. Recognized for strong communication, attention to detail, and the ability to manage multiple responsibilities efficiently while maintaining professionalism and customer satisfaction in fast-paced environments.
Virtual Assistant providing IT support, data entry, and customer service.
Administrative Virtual Assistant with more than 10 years of experience in IT support, document processing, customer service, and digital tools. Skilled in Microsoft Office, Google Workspace, Canva, Adobe Acrobat, Photoshop, CorelDRAW, remote assistance, data entry, and client follow-up. Experienced in preparing documents, completing forms, providing technical support, and assisting clients through phone, WhatsApp, email, and remote desktop tools such as AnyDesk. Currently studying Information Technology and available for remote administrative, technical support, customer service, and back-office roles.
business administration, customer service supervisor
Graduated in the USA as business administration at Sheridan technical center, I have management experience in ms office,software apps, transcriptions, incoming calls, budgets, travel arrangements, administrative process, zoom,adm process improvements, customer service, events I've worked at shell m huawei , mdb , deloitte, ridewell transit
Lead Trainer & OJT Supervisor | 4+ yrs
Proficient Lead Trainer and OJT Supervisor with over 4 years of experience in team development, KPI management, and customer service quality within BPO environments. Proven track record of driving results and fostering high-performing teams. I design and deliver blended learning programs (workshops, e-learning, role plays) for cohorts of 20+ agents. I monitor AHT, CSAT, and QA scores using data-driven coaching to ensure SLA compliance. As an SME, I lead small teams, audit performance, and provide real-time feedback. Proficient in Google Workspace, Microsoft Office, Power BI, Zoom, and Teams. Committed to continuous improvement and operational excellence.
Customer service representative with experience handling customer inquiries, resolving issues, and providing support for companies like the New York Times and Blue Cross Blue Shield
Experienced customer service and call center professional with a strong background in handling inbound and outbound calls, assisting customers with account support, resolving billing and service issues, and delivering excellent customer experiences. Skilled in communication, problem-solving, multitasking, and working with companies such as The New York Times and Blue Cross Blue Shield.
Detail oriented Administrative and Operations Professional with experience supporting U.S. based clients and organizations.
Proactive Business Administration professional with over 8 years of experience in operational management and executive support. Expert in process optimization, managing complex vendor records (Ceres ERP), providing high-level clerical support, coordinating logistics, and handling professional communications in a fast-paced environment.
Accountant & Virtual Assistant
I have a bachelor degree in public accounting, graduated in December of 2020. And I have experience working as a virtual administrator.
I haven’t enrolled university yet but I have experience at customer service
I don’t have a title yet but I would love to study marketing although I have a 1 year experience at customer service
I worked for windstream enterprise and manage numerous accounts.
I am studying computer sciences and work for windstream and airbnb, on both I was top performer and always try the best to give the best resolution for the customer.