26 workers recommended for you

Outbound Telemarketing / Cold Calling, Persuasive Communication, Upselling & Sales Techniques, Objection Handling & Persistence Technical Support, Troubleshooting Wi-Fi, cable TV, and modem/router issues CRM & Tools, Salesforce, Epic, Cerner, Microsoft Office, Data Management, HubSpot, Ggastro HIPAA Compliance, Team Collaboration in a Regulated Environment Bilingual Customer Service, Fluent in English/Spanish, Soft Skills - Empathy, active listening, conflict resolution, adaptability, Passionate Work Ethic - Motivated by challenges, driven to exceed goals. English and Spanish speaking.

I am a focused and committed professional, placing a strong emphasis on being punctual and achieving goals with precision.

I am a bilingual Virtual Assistant and Administrative Support professional with experience in legal, insurance, and customer service industries. I have worked remotely managing client communications, legal intake, case evaluations, calendar and email management, follow-ups, documentation, and CRM records. My experience includes supporting legal teams at Abramson Labor Group and administrative operations at Shenandoah Insurance. I use tools such as Google Workspace, Microsoft Office, RingCentral, CRM systems, Action Step, and data-entry platforms. I specialize in organization, communication, and maintaining accurate records in fast-paced remote environments.

I have over 7 years of professional experience in customer service, technical support, and referral coordination. Throughout my career, I have worked in fast-paced environments handling customer inquiries, troubleshooting technical issues, verifying insurance information, scheduling appointments, and maintaining accurate records. My background includes experience with inbound and outbound calls, administrative support, multitasking, and cross-functional communication. Most recently, I worked as a Referral Specialist at The Ward Law Group, where I managed referrals, coordinated with providers and insurance representatives, and ensured accurate documentation and workflow tracking. Prior to that, I worked at Concentrix providing technical support and at Sitel in banking customer service.

Call center & Freelance experience for more than 7 years as a Sales specialist, Intake specialist, Customer service and Legal Assistant, experience in trilingual position, Spanish, English and Portuguese.

As a Case Manager Assistant at a prominent law firm in California, I play a crucial role in supporting case management processes and ensuring the smooth operation of legal proceedings. Your responsibilities involve a blend of administrative, client-facing, and procedural tasks that contribute significantly to the firm's success.

Skilled in overseeing daily workflow, enforcing compliance, and optimizing performance to meet organizational standards. Experienced in driving process improvements and ensuring high-quality service.

I have experience in technical support, and legal assistance as an intake coordinator and document specialist, for Lemon Law and Immigration Law. I also have experience as a patient care coordinator for mental health services.

I have three years experience in BPO industry, starting in customer service then I moved to sales line of business, therefore I worked with a remittance company as a risk investigator and I'm currently developing my career as a legal assistance to law firms bases in the U.S

I am a virtual assistant with a strong capacity for analysis, creativity, critical thinking, and results-orientation. I am a self-taught learner who enjoys maximizing my growth and acquiring new skills to optimize my performance