I work by helping people understand information, solve problems, and communicate
Results-driven Virtual Administrative Assistant with 8+ years of experience providing remote administrative, customer support, and operations assistance to U.S.-based companies. Specialized in home services support, call handling, scheduling, dispatch coordination, CRM management, bookkeeping assistance, and Excel tracking. Highly organized, tech-savvy, and experienced in managing multiple workflows remotely while delivering excellent client and customer experiences.
I support customers via phone, email, and chat, resolve issues efficiently.
I have several years of experience in customer service and technical support, assisting customers through phone, email, chat, and ticketing systems.
customer support and service roles. Bilingual customer support professional with experience in live chat technical support, troubleshooting, and customer communication.
Dedicated and customer-focused professional with over 3 years of experience in customer support and service roles. Proven ability to assist users with technical issues, troubleshoot problems, and provide clear, effective solutions across live chat and phone channels. Skilled in interpersonal communication, problem-solving, and adapting to organizational changes.
Customer Support and Digital Marketing Specialist.
I have experience working in customer support and digital marketing for e-commerce businesses. My responsibilities included assisting customers through chat, email, and social media, resolving inquiries, processing orders, handling complaints, and ensuring a positive customer experience. In addition to customer service, I managed social media accounts on Instagram, TikTok, and Facebook, creating and scheduling content, engaging with followers, responding to messages and comments, and helping increase brand visibility and customer engagement. I have experience using customer communication tools, social media management platforms, and e-commerce systems to support daily operations. Throughout my work, I contributed to maintaining strong customer relationships, improving response times.
Customer support and content moderation professional.
I have three years of experience in customer support and content moderation. I worked for two years as a Customer Service Representative at Teleperformance, where I handled customer inquiries, billing issues, account management, and problem resolution. I then spent one year as a Social Media Moderator at Svelte Media, managing online communities, responding to customers across social media platforms, and handling escalations. I have experience using Help Scout, RingCentral, Slack, Sticky.io, ShipOffers, Salesforce, Meta Business Suite, and Microsoft Excel. I'm customer-focused, adaptable, and skilled at communicating effectively while delivering efficient, high-quality support.
I'm a seasoned remote worker focused in sales and customer service!
American Highschool Diploma ( Plymouth, Minnesota ) 5 Years of experience in sales and customer service With: Health insurance, Cleaning companies, accountants, lawyers, solar panels, Roofers, dentists, chiropractors, Saas, others.
Respond to healthcare professionals’ inquiries regarding pharmaceutical products
I am a bilingual (Spanish/English) Customer Service Representative with experience in the pharmaceutical industry. My work involves handling inquiries from healthcare professionals, maintaining accurate databases, coordinating mass communications across multiple countries, and ensuring compliance with regulatory guidelines. My experience has strengthened my attention to detail, written communication, analytical thinking, and ability to follow complex instructions. I enjoy learning new technologies and am eager to apply my skills to AI training and data annotation projects.
Store operations manager with 13 years of retail admin experience.
Experienced Administrative VA adept at providing top-notch customer support and engaging with clients through live chat. Strong multitasking skills and attention to detail.
Im working in CashApp as Risk Advisor, updating accounts and made reimbursements
Resourceful customer service professional with over 4 years of experience in technical support, repair, and operations. Possesses advanced English and native Spanish communication skills, honed through roles investigating fraud, verifying accounts, and resolving user inquiries. Proven ability to ensure customer satisfaction, manage cash handling, and support warehouse operations. Eager to leverage strong problem-solving and analytical skills to excel as a Customer Support Consultant at SupportYourApp and contribute to delivering exceptional client services.
Teaching English by reinforcing language capacities.
I usually create spaces to talk about specific areas in which we can agree on methods to work on goals students have with the sessions.