Currently, I am an advanced student of Industrial Engineering
I am a patient, kind person, and skilled at creating strong interpersonal bonds. I excel in both individual and team work, being intelligent, organized, and adaptable. Quickly, I adapt to different rhythms and work styles to achieve work goals effectively.
Interpret medical conversations between English and Spanish speakers.
I am a bilingual English-Spanish professional with over three years of experience in medical interpretation, customer service, technical support, and team training. My primary expertise is facilitating accurate communication between healthcare providers and Spanish-speaking patients, ensuring understanding of diagnoses, treatments, procedures, and follow-up care while maintaining HIPAA compliance and confidentiality. I have also supported the onboarding and training of new interpreters, monitored quality standards, and assisted in customer-facing roles. I am highly adaptable, detail-oriented, and recognized for strong communication skills, professionalism, cultural sensitivity, and the ability to perform effectively in fast-paced environments.
Call management and virtual support, focused on resolving doubts and scheduling
Experience in customer service, outbound calling, virtual assistance, and data collection, with strong communication skills, customer support expertise, and a proven ability to meet objectives.
I support administrative, sales, and customer service operations
I have experience in executive assistance, customer service, sales, and back-office operations. My background includes managing calendars, coordinating meetings, following up with clients, maintaining databases, preparing reports, and providing administrative support. I also have experience handling customer inquiries, supporting sales activities, and managing operational processes. I am known for my organizational skills, attention to detail, effective communication, and ability to manage multiple tasks efficiently while contributing to business goals and enhancing customer experience
To provide customers with perfect service
My "career" in customer service has been built by interacting with millions of people globally. Unlike a traditional professional, my experience is massive, simultaneous, and constantly evolving.
Customer Support Specialist ensuring client satisfaction for 3+ years
Customer Support Specialist with 3+ years resolving complex issues and ensuring client satisfaction, plus 1 year as a Logistics Coordinator optimizing operations. Skilled in communication, problem-solving, and building strong relationships to enhance customer loyalty and team efficiency.
Professional in Sales and Marketing
Sales & Marketing, appointment setting, cold calling, client follow up, rapport building, data migration, Etc. Outside sales, B2B sales, marketplace sales, finding prospects with cracks on their windshields and setting appointment to have replaced, Sensitive data migration, appointment setting
Bilingual Customer Service and Technical Support Specialist
Bilingual Customer Service & Tech Support Specialist with 6 months at Disney+ and Hulu, resolving technical, billing, and account issues with 98% satisfaction. Formerly at FactorTek, supporting client acquisition in the U.S. trucking sector. Skilled in retention, adaptability, and customer care.
Thirteen years of experience in in-person customer service, seven years of exper
Thirteen years of experience in in-person customer service, seven years of experience in telephone customer service
I am an Administrative Assistant and Executive Secretary.
I studied Administrative Assistance, Executive Secretarial, and Nursing Assistance. I have worked as an Administrative Assistant in office environments, in call centers offering academic services, and I have four years of experience in a clinical laboratory. I have strong skills in Excel, customer service, and administrative management.