Quality Engineer specializing in functional, automation, and performance testing
I am a Quality Engineer with over three years of experience in functional, automated, and performance testing. Skilled in Selenium, Karate DSL, Rest Assured, and Cucumber, I design BDD strategies and integrate CI/CD pipelines. I apply security testing with OWASP ZAP, performance validation with JMeter, and monitoring with Dynatrace, Kibana, Grafana, and Openshift, achieving efficiency, stability, and reduced risks in banking and enterprise systems.
I am a social media marketer, I create content and grow your social media accoun
Dynamic and results-driven professional with a Bachelor's degree in Mass Communication. Extensive expertise in social media management, email marketing, and customer engagement. Skilled in crafting compelling content and managing digital marketing campaigns.
Call Center Agent, and Virtual Assistant with more than 6 years of experience
Committed language professional with a robust foundation in English studies and practical experience in client relations. Adept at utilizing linguistic skills to enhance communication and support tasks within diverse work environments.
Customer service specialist skilled in escalations, fraud, and case resolution.
Accomplished customer service and operations specialist with nearly four years of experience in the BPO sector. Skilled in managing escalated cases, back-office processes, and sensitive customer matters. Demonstrated expertise in investigating complex cases such as fraud, claims, and situations with potential legal risks, always ensuring adherence to strict policies and accurate, fair outcomes.

ENG-SPA-ENG Translator and Interpreter
Working as a freelance translator has given me experience in several areas including adapting texts and customer service.
Telecommunications & Network Specialist | 7+ years of Technical Support.
Professional Summary: Technical Specialist with over 7 years of experience in the telecommunications industry.Currently completing my degree in Systems Engineering, combining deep field expertise with advanced analytical skills.Key Skills: Expert in managing and maintaining GPON networks and advanced troubleshooting to resolve complex connectivity.Experience in service provisioning for VoIP and data. Proficient in Huawei NMS iManager. Skilled in using SSOMP and ASAAP for inventory and network status control.
From lead generation to client management workflows and successful closings.
Bilingual Virtual Assistant specialized in client management. I manage lead generation through Meta Ads, StreamYard webinars, and strategic planning based on market analysis, leading the process from first contact via Dialers to CRM management (HubSpot, GoHighLevel, Lofty, Follow Up Boss) and transaction coordination through SkySlope for that perfect closing.
I'm a data analyst and work uploading information about the fees that
Bachelor degree in psychology. Experience working on data analys. I'm 26 years old. I used to work as a secretary.
Customer service and appointment t setter managing calls ,chats and emails.
Appointment setter with over 5 years of experience supporting U.S.-based clients. Skilled in inbound and outbound calls, scheduling appointments, and managing follow-ups. Experienced in handling high call volumes while maintaining accuracy and professionalism. Proficient in CRM systems such as Salesforce and Five9. Bilingual in English and Spanish with strong communication, organization, and customer service skills.
Administrative assistance, customer service and sales support
To obtain a challenging position, utilizing abilities developed through my experience, with the opportunity for professional growth.