3 workers recommended for you

Results-driven AI Automation and Product Operations Specialist with more than 5 years of experience in high-growth SaaS environments. Industrial Engineer skilled in designing autonomous pipelines using n8n, Make, Python, SQL, and LLM APIs such as OpenAI and Claude that eliminate manual overhead and reduce triage time by up to 55 percent. Experienced in Agile and Scrum facilitation, Jira sprint planning, and bridging gaps between Customer Operations, QA, and Engineering squads. Proven track record deploying internal tools on Backendless.

Experienced in delivering exceptional customer support, analysing data to drive business decisions, and providing technical assistance as a Product Support Specialist.

With over four years of experience spanning administrative roles, customer service, and risk and compliance investigation, coupled with a Bachelor's degree in Business Administration, I've consistently embraced new challenges and opportunities for growth. Recently, I collaborated on a new internal procedure aimed at enhancing customer experiences.