62 workers recommended for you

Senior Business Intelligence professional with 15 years of experience in BPO and operations. Expert in transforming intake data and operational metrics into strategic insights to drive quality and efficiency. Specialized in SQL, Excel, and BI platforms to design dashboards and perform data modeling that supports executive decision-making. Proven track record in optimizing workflows, analyzing complex KPIs, and leading process improvement initiatives. Combines technical expertise with a strong operational background to deliver measurable performance gains and scalable business solutions. Focuses on bridging the gap between raw data and actionable quality standards to ensure long-term organizational growth.

Logistics professional who acts as an intermediary between carriers and customers who need to ship goods. Their main function is to facilitate and Highly motivated and passionate professional with solid experience in international logistics, coordinating transportation of heavy equipment in the United States, Canada, and Mexico for almost 5 years.

Industrial Engineer with experience in planning, monitoring, and evaluation of projects in the public, private, and international cooperation sectors. Knowledgeable in quality management systems, strategic and operational planning, as well as in the design and monitoring of performance indicators (KPIs) aimed at meeting institutional objectives. Experience in standardizing processes, preparing technical documentation, and supporting the implementation of continuous improvement methodologies. Characterized by organizational skills, analytical capability, and a results-oriented approach.

I am a Project Manager and Operations professional with over nine years of experience in the business process outsourcing industry. I specialize in leading cross functional projects, managing daily operations, optimizing workflows, and ensuring business continuity. My work focuses on improving efficiency, building and maintaining SOPs, coordinating

Bilingual Operations & Customer Support professional with over 8 years of experience in high-pressure service, sales, and back-office environments. Proven track record of excellence, earning Top Performer awards at international companies like TELUS Digital. Expert in driving customer retention through tailored solutions and delivering a personalized, high-empathy experience. Skilled in leading teams , optimizing daily administrative workflows, and handling complex billing or technical issues. Highly adaptable, proactive, and dedicated to reducing customer effort while maximizing operational efficiency across remote settings.

Operations & General Manager with over 12 years of experience in operations leadership, administrative management, and customer-focused environments. Proven ability to oversee local operations supporting U.S.-based clients, manage teams, coordinate processes, and ensure service continuity across international markets. Strong background in reporting, organization, and operational efficiency.

I've been working in the outsourcing industry for +7 years for multinational companies recognized around the world and with entrepreneurs in the US, Canada, and Europe.

Experienced in managing administrative operations, overseeing logistics, known for maintaining productivity and organization in fast-paced environments with a strong commitment to efficiency, confidentiality, and precision. Strong problem-solving abilities.

Hello my name is Roxana, I have experience working as Quality Analyst in a content moderation account also I be part of the team of Project Management and I provided assistance to different countries and Lobs, I also have experience as Customer Service Representative for a bilingual account About my studies I have a bachelor in Marketing Strategic

Operations and administrative professional with a background in Marketing and a Master’s degree in Strategic Business Management. I have over 8 years of experience in operational coordination, process management, and team leadership across different organizations. I have held roles such as Operations Manager, Real Estate Project Manager, and Operat