I manage oversee/inland transportation of goods from origin to destination.
Logistics professional who acts as an intermediary between carriers and customers who need to ship goods. Their main function is to facilitate and Highly motivated and passionate professional with solid experience in international logistics, coordinating transportation of heavy equipment in the United States, Canada, and Mexico for almost 5 years.
Senior BI Analyst: 15 years in BPO ops. Optimizes intake and drives quality.
Senior Business Intelligence professional with 15 years of experience in BPO and operations. Expert in transforming intake data and operational metrics into strategic insights to drive quality and efficiency. Specialized in SQL, Excel, and BI platforms to design dashboards and perform data modeling that supports executive decision-making. Proven track record in optimizing workflows, analyzing complex KPIs, and leading process improvement initiatives. Combines technical expertise with a strong operational background to deliver measurable performance gains and scalable business solutions. Focuses on bridging the gap between raw data and actionable quality standards to ensure long-term organizational growth.
I’m a lawyer, I’m passionate about tech law, corporate law, IP and human rights.
I studied law and I got a postgraduate degree in business law. I worked for the Supreme Court of Justice of El Salvador for almost 7 years. I'm currently working for pGS360 a US-based company.
Professional in projects, strategy, and process improvement
Industrial Engineer with experience in planning, monitoring, and evaluation of projects in the public, private, and international cooperation sectors. Knowledgeable in quality management systems, strategic and operational planning, as well as in the design and monitoring of performance indicators (KPIs) aimed at meeting institutional objectives. Experience in standardizing processes, preparing technical documentation, and supporting the implementation of continuous improvement methodologies. Characterized by organizational skills, analytical capability, and a results-oriented approach.
Senior developer with 14+ years building scalable enterprise microservices
Senior developer with over 14 years of experience working with Java, Spring Boot, and modern tech stacks in enterprise environments. Expertise in building secure and scalable solutions using clean code practices, automation, and team collaboration. Skilled in microservices, containers, CI/CD, and cloud services such as GCP, Azure DevOps, and AWS. Experienced in FullStack development.
Project Manager and Operations professional with 9+ years optimizing teams
I am a Project Manager and Operations professional with over nine years of experience in the business process outsourcing industry. I specialize in leading cross functional projects, managing daily operations, optimizing workflows, and ensuring business continuity. My work focuses on improving efficiency, building and maintaining SOPs, coordinating
Project Coordinator & Operations Leader with team management experience
I have over five years of experience in project coordination, operations, and team leadership. Throughout my career, I have managed cross-functional projects, improved operational processes, coordinated client implementations, and led teams to achieve performance goals. I also helped establish and organize a department from the ground up, developing workflows, monitoring KPIs, and ensuring projects were delivered accurately and on time. I am passionate about process improvement, organization, and helping teams work more efficiently in fast-paced environments.
Bilingual Customer Support & Retention Expert.
Bilingual Operations & Customer Support professional with over 8 years of experience in high-pressure service, sales, and back-office environments. Proven track record of excellence, earning Top Performer awards at international companies like TELUS Digital. Expert in driving customer retention through tailored solutions and delivering a personalized, high-empathy experience. Skilled in leading teams , optimizing daily administrative workflows, and handling complex billing or technical issues. Highly adaptable, proactive, and dedicated to reducing customer effort while maximizing operational efficiency across remote settings.
I am a finance specialist with extensive experience in preparing loan applicatio
I am a finance specialist with extensive experience in preparing loan applications for banks and financial institutions. I also analyze financial statements, create cash flow projections, and conduct financial evaluations of new projects.
responsible for leading, motivating, and guiding a sales team to achieve targets
Collaborative and results driven professional with over 18 years of experience in call center operations, sales leadership, and account management for major U.S.-based companies. Proven track record in leadership roles including: Manager on Duty, Sales Team Leader, and Account Manager with deep expertise in client relations, performance metrics, and business strategy.