148 workers recommended for you

Results-driven customer experience professional with 4+ years of experience in high-volume support, e-commerce operations, quality assurance, and team leadership. Proven ability to optimize processes, support large teams, and deliver efficient customer solutions. Highly skilled in CRM systems, order management platforms, and direct executive collaboration in fast-paced environments.

Over the past 25 years I have worked on several Management positions, and have also worked in areas related to Quality Assurance and Customer Service. I am always learning something new and value each opportunity that I am given.

Operations Manager with experience leading cross-functional teams and end-to-end operations across Training, Quality Assurance, and Recruitment. Known for inspiring leadership, I design, implement, and continuously refine policies and processes to improve efficiency, consistency, and performance.

Senior Project Manager | Director of Operations expert with 13+ years across Customer Service, Tech, BPO, Mental Health, and U.S. Legal. I lead cross-functional teams to streamline operations, improve delivery, and drive measurable gains in CSAT, NPS, and FCR. Known for building high-performing teams, strengthening client relationships, and scaling

Expert in communication and collaboration between distributed teams using tools such as Zoom, Slack, Loom and Google Hangouts. Expert in customer service, administrative support and operations, adherence to the workflow and process documentation to optimize operations and support call center growth

I have been working on the Sales/Customer service industry for the past 10 years with several BPOs. All programs with a significant sales portion. For most of the companies I started as an agent then promoted to support, supervisor and an operations manager where I have 5 years of experience and accomplished with many skills.

Strategic and detail-oriented People Operations and Financial Leader with 10+ years of experience optimizing HR, payroll, performance workflows in remote and high growth organizations.

Industrial Engineer with over 5 years of experience in project management, process improvement and digital transformation in Banks of Honduras. I specialize in process automation, process optimization and stakeholders management. I have led initiatives focused on reducing operational efficiencies, improving customer experience and implementing digital solutions using tools such as Power Platform, BPMN, Power BI, Excel, and process mapping platforms. My experience includes project planning, creating mockups of the designs, process redesign, and monitoring the initiatives with the stakeholders.

Electrical Energy Engineer with experience in project management, electrical power systems, renewable energy, telecommunications, and project controls. Academic experience includes photovoltaic system design for a hospital and research on hydrogen-PV microgrids. Electrical engineering internship included substation commissioning, transformer/generator testing, busbar fault testing, procurement, and material tracking. Two+ years in telecommunications project management, managing projects up to $10M with budgets up to $2M across DWDM, Microwave, GPON, IP, and Data Center technologies. Experienced in scope, budget, procurement, subcontractors, billing, revenue, logistics, stakeholder coordination, and regional project planning. Fluent in English and Spanish.

I am a bilingual customer service professional currently working at United Health Care, where I've spent the last couple of years handling complex client inquiries. Before moving into the healthcare sector, I gained strong operational experience working as a hardware store manager and a construction project supervisor in Honduras. Because of this diverse background, I am very comfortable with administrative support, inventory management, and keeping operations organized. I studied at CINTE and I am looking to bring my problem-solving skills and fluency in English and Spanish to a remote customer support or sales role.