Senior 3D Generalist & Animator, IT Support Specialist, Project Manager
Results-driven Senior 3D Generalist and Technical Project Manager with over 12 years of experience leading and executing high-complexity pipelines in character animation, architectural visualization, and audiovisual advertising. Proven ability to optimize production workflows, manage cross-functional teams, provide high-tier technical support, streamline IT workflows, and ensure high-tier quality control for global brands. Adept in aligning creative vision with international technical standards from conceptualization to final delivery.

5 years of exp in customer service and 2 years as adminitrator
With experience in CS on multiple fields, also as medical interpreter, insurance and others. My most recent experience is as an administrator/manager of an insulation company located in California with multiple services working as administrative, production, customer success manager bitween other due to the proper use of my skills and commitment.

Passion for Accounting, Finance and projects.
Worked as Accounting Clerk, bookkeeper, and administrative support, handling the company emails, phone calls, documentation, estimates, invoices, certificates, insurance documents, accounts receivable and payables, Quickbooks, taxes, bank reconciliation, and any other additional request from management or external parties
Operations & Customer Success Specialist | I optimize processes, coordinate remote teams, and ensure high-quality service delivery
Over 10 years of experience managing operations and customer success across trilingual environments (EN/ES/FR). Proven record improving KPIs, SLA compliance, and team performance while delivering consistent client satisfaction
I help businesses improve the way they operate by designing scalable processes that make teams more efficient, enhance customer experience, and drive measurable business results.
My background is in customer operations, where I've built experience improving processes, solving complex customer challenges, and helping teams work more efficiently. Throughout my career, I've taken the initiative to design and optimize workflows, develop SOPs, improve CRM processes, and create scalable solutions that strengthen both customer experience and business performance. I enjoy understanding how a business works, identifying opportunities for improvement, and building practical systems that make a lasting impact.
I am an administratorwith work experience in finance, accounting, and management.
I worked for 2 years at an accounting and finance firm. I worked for 4 years at a digital marketing company, with the last two years serving as operations assistant manager.
Entrepreneur and manager of commercial and technological projects.
Entrepreneur and founder of VILLARROCA GLOBAL TRADE S.A.C., with experience in business management, trade and imports, negotiation with suppliers, and development of commercial and technological projects. I have participated in initiatives for digitalization and systematization of processes, developing solutions oriented towards companies and institutions. My experience combines project management, market research, coordination with suppliers, web development, and business opportunity evaluation. Currently, I drive business and technological projects, seeking to generate innovative solutions, establish strategic partnerships, and expand commercial operations.
I supervise operations, ensure compliance, and lead teams
Professional with 15 years of experience in banking operations, specializing in operational control, team leadership, and compliance. Skilled in process improvement, reporting, and remote coordination using digital tools.
I´ve worked on the nationala nd international legal field assisting nd promoting
Worked as a legal aid since 9 years prior, also developing skills on public relations, bussiness managament and brand embassy, driven mostly by a fierce desire to leave an innovative signature by our actions.

Operations and Customer Success Manager
Outstanding professional with experience and interest in High- Direction, Operations and commercial management. I have experience in Customer Success, Project Management, Processes Improvement, Technical Support and Staff Trainee in global companies. Leadership traits, the ability for teamwork, and proactive.