Remote support and admin with a focus on fast, effective solutions
Lawyer and proven experience in customer service, marketing, and administrative support. Skilled in legal research, case tracking, digital documentation, and legal writing. Experienced in supporting attorneys. Beyond the legal field I bring expertise in social media management and video editing, creating digital content for business
Fraud Analyst, Payments and Bilingual Customer Support | Operations Support
Professional with experience in identity verification, fraud prevention, and financial operations, with SAP proficiency for process management and tracking. Responsible for reviewing and approving new accounts, verifying customer information, and ensuring secure processes for service activation. Experienced in payment processing and reconciliation, refund follow-up, resolution of financial discrepancies, and providing support to Credit Operations teams. Strong background in customer service and communication in both Spanish and English, delivering efficient solutions and timely case follow-up.
I'm a mechanical engineering graduate seeking a remote role.
Mechanical Engineering graduate with over five years' experience in customer-facing hospitality and retail roles. Skilled at communicating with customers, resolving issues and managing competing priorities in fast-paced environments. Recognised for being organised, adaptable and quick to learn new systems, with strong written communication and problem-solving skills.
Using CRM Software, Calendar Management
Driven and results-oriented healthcare professional with over 6 years of experience in pharmaceutical services, healthcare administration, and customer engagement. Equipped with a BSc in Pharmaceutical Technology and a proven record of building strong client relationships, resolving complex issues, and exceeding performance targets.
customer service professional with two years of experience in the healthcare in
I have experience in customer service and the healthcare industry, including working as a customer service representative for a health insurance campaign, where I assisted customers with billing, payments, and general inquiries. I also have experience as a medical assistant, supporting patients and providing professional and compassionate service. I am currently studying Medicine, which has strengthened my knowledge of healthcare, communication, and patient care. I am responsible, adaptable, detail-oriented, and committed to providing excellent service.
I have experience in operations management, team supervision, customer service,
Experienced operations and customer service professional with a background in team leadership, quality assurance, and performance management. Skilled in supervising teams, coaching employees, tracking KPIs, resolving escalations, improving operational processes, and ensuring high-quality service in fast-paced environments. Strong organizational, communication, and problem-solving skills with experience collaborating across teams to achieve business goals.
I worked for windstream enterprise and manage numerous accounts.
I am studying computer sciences and work for windstream and airbnb, on both I was top performer and always try the best to give the best resolution for the customer.
Customer Service and Business Operations Specialist
I am a Customer Service and Business Operations Specialist with over 10 years of international experience leading customer support, sales operations, and administrative workflows in remote and multicultural settings. My background bridges hands-on customer resolution with strategic management—spanning technical support, warranty claims, and order processing to budget oversight and sales team leadership. Proficient in enterprise CRM tools including Salesforce, Freshdesk, SAP, and Genesys, I excel at transforming complex service interactions into positive customer experiences, maintaining accurate system documentation, and driving operational efficiency across cross-functional teams.
Bilingual Customer Support Specialist assisting English and Spanish clients.
Bilingual Operations and Customer Support Specialist with over 5 years of experience in customer service, operations support, and administrative coordination within fast-paced BPO environments. Skilled in escalation management, appointment scheduling, reporting, payment processing, and cross-functional collaboration with store teams and management. Recognized for strong communication, problem-solving abilities, and delivering exceptional customer experiences while maintaining operational efficiency.
I answer calls professionally to coordinate meetings and important events
- *Administrative management*: emails, agenda, documents, billing and task tracking - *Customer service*: answer chats, emails, WhatsApp and provide support on networks - *Organization and productivity*: plan meetings, trips, databases and reminders