Customer Service Expert
I have extensive experience in various customer support channels, including phone, chat, email, and ticketing systems. In my previous roles, I have handled customer queries and concerns over the phone, ensuring a friendly and professional demeanor to create a positive interaction.
I'm a graphic designer with more than 16 years of experience.
I'm a graphic designer with more than 16 years of experience. I've worked for printing companies and businesses in my country, but right now I'm working as a freelancer.
I am a graphic designer with extensive experience in social media
5 years working in social media primarily focusing on audiovisual content, which is my passion. I have also done photography work and my most recent role was as the marketing director for a company.
I'm a virtual assistant
I am a general assistant/manager experienced in billing and sales for big or small companies. If you need help calling insurances, public adjusters, or customers I can help you with that.
Customer service expert
Experience as a customer service agent and subject matter expert for a All-in-one POS company, brief management experience within the same company and curretly working as a Virtual Assistant/Customer service agent role
I build solid professional relationships based on trust and results.
I am a dedicated student of the art of selling with a proven mastery of the closing process. My expertise converts 'no' into 'YES' through strategic business development and relationship-building. I don't just identify opportunities; I master the low-profile selling skills necessary to exceed quotas and build a foundation of lifelong client loyalty
Sales Development Representative
I am a Sales Development Representative with over 4 years of experience generating 6-figure revenue for high-ticket industries. I am passionate about leadership and building businesses, and I value high integrity and helping others succeed.
I am a bilingual customer service representative with strong communication and listening skills.
Microsoft Office (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Gmail, Drive) CRM Systems (Salesforce, Zendesk, HubSpot) – Basic knowledge Live Chat Support Platforms Email Management Data Entry Internet Research Microsoft Teams Zoom Slack Bilingual Communication (English & Spanish) Customer Service Active Listening Problem Solving Conflict Resolution Multitasking
Customer services
Dedicated and results-driven professional with a diverse background in customer service and supervisory roles. Seeking a challenging position that leverages my leadership skills, customer service expertise, and ability to manage cross-functional teams.
Senior Medical Data Auditor and Technical Operations Specialist
Highly analytical professional with 4+ years of experience specializing in high-precision Medical Data Auditing and Operations Supervision. Currently managing complex CMS RADV audit workflows, clinical documentation (Pathology, Radiology), and ICD-10 coding accuracy. With a background in mechanical engineering, I bring a methodical approach to data integrity and process optimization. Proven track record leading teams in call center environments and coordinating technical projects. Fluent in English and Spanish, proficient in advanced data management and quality assurance protocols.