A hospitality and tourism professional responsible for supporting services
I am a hospitality and tourism professional responsible for supporting guest services, reservations, and customer care. My duties include assisting guests with inquiries, managing bookings, resolving issues, and ensuring a positive experience. I coordinate with different departments to maintain smooth daily operations and high service standards. I also provide administrative support, maintain accurate records, and help improve operational efficiency. Through strong communication, organization, and problem-solving skills, I contribute to guest satisfaction and overall business success.
I drive revenue growth by managing the full sales cycle.
As a Sales and Appointment Setting Specialist, I drive revenue growth by managing the full sales cycle and generating high-quality leads through cold outreach, digital response, and outbound calls. My primary role centers on qualifying prospective leads, handling objections, and scheduling key appointments and consultations. Across positions in B2B product sales, I build strong corporate relationships, coordinate order logistics, and consistently meet sales targets using CRM tools and structured follow-ups. Additionally, my background in HR management equips me with advanced screening, talent acquisition, and candidate coordination capabilities.
I'm an administrator with a Bachelor's degree in Business Administration.
I have 10+ years of experience managing BPO's (Call Centers), from customer service, collections, Medical coding and Insurance. I've began my BPO career as an agent and worked myself up to: Trainer, Human Resource Manager, Operations Managers and General Manager.
I have a bachelor of Direction and graphic design,network management,branding
With a Bachelor's degree in Direction and Graphic Design and additional training in community management, I bring a unique skillset to visual communication. My experience encompasses work with the National Museum of Art, where I honed my abilities in briefing, layout design, sketching, and creative problem-solving.
I create social media content, designs, and visual strategies for brands.
Experienced Call Center Agent with strong communication skills and proven track record of providing exceptional customer service. Skilled Social Media Manager adept at creating engaging content and driving brand awareness. Creative Graphic Designer with expertise in producing visually appealing designs for various platforms.
I am an Operations Division Manager with over 4 years of experience.
Over the past 25 years I have worked on several Management positions, and have also worked in areas related to Quality Assurance and Customer Service. I am always learning something new and value each opportunity that I am given.
Customer Support & Operations Specialist
Bilingual Customer Support and Operations Specialist with experience supporting US-based companies in high-volume, remote environments. I specialize in billing operations, dispute resolution, platform support, and policy-driven decision-making. I have worked across multiple operational areas, including billing, general platform inquiries, vehicle quality review, and reservation management. I am known for strong attention to detail, clear communication, and the ability to handle complex customer situations while maintaining compliance and accuracy.
Customer Services / Virtual Assistant
I have a h management diploma and overall I have 10 years of working in the customer services and sales area in the hospitality industry. I have a passion for customer services where I can develop a relationship with the customer and help solve problems. As a customer services/reservation agent I worked closely with client requests.
Admin Support: Efficiently manage office tasks, coordinate schedules, and provid
Admin Support: Efficiently manage office tasks, coordinate schedules, and provide exceptional customer service to ensure smooth operations. Financial Analyst: Analyze financial data, develop forecasts, and provide strategic recommendations to optimize business performance and drive decision-making.
As a VA I take care of customer support, content creator, executive assistant...
Virtual assistant with 15+ years of experience in payroll, vendor payment, billing, customer support, content creation, and more. Expertise in WordPress, Canva, HubSpot, Asana, Office 365