Bachelor's degree in Marketing with a Master in Digital Marketing.
I am a self-motivated and quick-learning marketing graduate with experience in communications, administrative assistance, and sales, backed by four years of professional experience. Throughout my career, I have had the opportunity to work in diverse industries such as BPO, contact centers, and global events.
Professional with experience in customer service, sales and English teaching
I am a customer service agent, a focused professional with solid experience in customer service, sales representative, and English teacher roles, developed throughout my career. I have consistently delivered high-quality service and resolved complex issues efficiently
In charge of customer's document verification, in sales for SiriusXM and tutor
With almost 5 years of experience in the call center industry, I was in charge of fraud and verification for Xoom. I had the responsibility to approve or deny international transactions, and in addition, I was promoted to support other agents in resolving issues and providing help through the verification process. Additionally, I was a sales representative promoting subscriptions for SiriusXM. I also worked as a customer care representative for Quince, assisting customers with their purchases and account inquiries. Finally, I have almost 3 years of experience as a math tutor for students in 7th and 8th grade. Currently, I am a Back Office Representative for a Fintech company, Mercury, responsible for verifying the company's applications and reviewing legal documentation.
Results-driven sales and customer service professional with strong experience in
Customer service and sales professional with 8+ years of experience in B2B sales, client support, and account management at Teleperformance and Foundever. Proven track record exceeding targets, maintaining high customer satisfaction, and mentoring new agents. Skilled in Salesforce, Siebel CRM, Microsoft Office, Google Sheets, and communication tools including Zoom, Teams, Slack, and Outlook.
With computer skills, I was able to put into practice my knowledgeExpert Bilingual Support Professional specializing in high-stakes dispute resolution and customer experience optimization.
Proactive and analytical professional with an adaptable mindset, strong communication skills, and a solid background in customer service, technical support, and team supervision. Quick to learn new systems and workflows. Advanced command of software tools and a genuine passion for technology.
professional with over five years of experience in customer service, sales, and collections through inbound and outbound calls.
Skilled in building strong client relationships, resolving inquiries efficiently, negotiating payments, and delivering tailored solutions to meet customer needs. Proven track record of meeting and exceeding performance targets while maintaining high standards of professionalism and customer satisfaction.
Customer Support & Sales Specialist with 4+ years experience
Customer Support & Sales Specialist with 4+ years in BPO. Skilled in inbound sales, retention, billing, and high-volume support via phone, chat, and email. Experience in dental insurance and AML compliance, with strong attention to detail and consistent sales performance.
TRANSLATION AND INTERPRETATION, CUSTOMER SERVICE REP
Proficient medical translator with strong attention to detail and effective communication skills. Experienced in providing accurate and timely translations for medical staff at LLS. Skilled in customer service and fluent in English with a Bachelor's degree.
sales, as well as customer service, and insurance
Experienced Sales Representative with a proven track record of exceeding sales targets and building strong client relationships. Skilled in identifying customer needs and providing tailored solutions to drive revenue growth. Strong communication and negotiation skills.
I am a Sales Development representative who helps companies increase their leads
I’ve worked at Amazon Business, Adanax Marketing, and Teleperformance USA. I specialize in lead generation, CRM management, and Salesforce. I’ve increased sales by up to 70% and generated over $1 million in cold sales. I’m dedicated to driving sales growth and building customer relationships.