12 workers recommended for you

Bilingual specialist with a diverse professional background in medical interpretation, corporate training, technical support, and sales. Proven track record of delivering high-quality customer experiences, leading instructional sessions for new hires, and maintaining strict compliance with industry standards like HIPAA. Leveraging strong IT skills and a foundational background in clinical psychology, I combine analytical thinking with strong interpersonal skills. I am a proactive professional dedicated to continuous learning, cross-functional collaboration, and operational excellence.

I've worked with different companies based in the US, providing support to customers via phone calls, emails, SMS, chats, and Social Media. Worked assisting customers with smart home devices, in the restaurant industry, and my last experience with an AI tool.

Results-oriented professional with experience in customer service, prospecting new clients, and closing sales.

Industrial Engineering student with experience in technical support and customer service in technological environments. Skilled in problem-solving, critical thinking, and specialized software management. Passionate about continuous improvement and teamwork, with the ability to quickly adapt to new challenges and technologies.

Bilingual professional with experience in customer service, technical support, and medical interpretation. Strong communication and problem-solving skills, assisting customers with technical issues and facilitating accurate communication between patients and healthcare providers.

Technical Support Representative: Skilled in troubleshooting software and hardware issues, providing excellent customer service, and resolving technical problems efficiently. Strong communication and problem-solving skills.

Experience in project management, customer service, and technical support, honed through diverse campaigns in the call center industry since 2014. Having served clients at renowned companies like T-Mobile, Walmart Family Mobile, Google Nest, and Omega XL in roles spanning retention, customer service, and technical support.

I have a degree in Computer Science Engineering and have over 10 years of experience in system administration, customer service and IT operations. I have experience working as a technical support team lead, senior solutions operations engineer and technical support specialist.

I've worked on multiple companies as Tech Support, CCTV/VMS/EAS management and installations, sales, Manager Assistant, National Security (911 Tech), I own 3 online stores here in Honduras, I have a company named Inversiones JMJA, which I completely manage.

My professional career spans over six years in technical support roles, progressing from providing Tier 1 and 2 support for diverse software and hardware to specializing in complex technical support for a SaaS payment orchestration platform, involving troubleshooting, collaboration, and documentation.