Quality Assurance Supervisor. Monitored and evaluated agent calls
Experienced Technical Support and Quality Assurance professional with over 10 years of experience in customer service, technical support, sales, and quality management. Skilled in troubleshooting, customer relationship management, call monitoring, performance evaluations, coaching, and process improvement. Worked as a Technical Support Representative, Sales Representative, and Quality Supervisor, managing quality standards, providing feedback, and helping teams improve performance. Proficient in Microsoft Office, reporting tools, customer support platforms, and problem-solving in high-pressure environments. Bilingual in Spanish and English with strong communication and conflict resolution skills.
I have several years of experience providing customer service and administrative
Customer service and administrative professional with several years of experience supporting American and British companies. Skilled in customer support, sales assistance, administrative tasks, and resolving customer inquiries. Strong communication, problem-solving, and organizational skills, with the ability to deliver efficient, high-quality service in fast-paced environments.
I work as an installation technician, providing remote customer service and selling computers.
I work as an installation technician, installing security cameras, intercoms, structured cabling, and access control systems. I also provide customer service, remote support, and sell electronic equipment.I work as an installation technician, installing security cameras, intercoms, structured cabling, and access control systems. I also provide customer service, remote support, and sell electronic equipment.I work as an installation technician, installing security cameras, intercoms, structured cabling, and access control systems. I also provide customer service, remote support, and sell electronic equipment.
Remote IT support, Windows troubleshooting, software, hardware, and networksetup
Informatics professional with experience since the 90s, specialized in technical support, maintenance, and optimization of systems. Extensive knowledge in hardware, software, networks, and cybersecurity. Skilled in problem-solving, diagnosis of failures, and equipment configuration. Adaptable to new technologies with the ability to provide practical and effective solutions.
Tech-savvy Virtual Assistant and Software Development student specializing in ad
Experienced Admin Support specialist offering strong organizational skills and attention to detail. Skilled Technical Virtual Assistant proficient in various software and tech tools, delivering efficient and effective support to clients.
I was elective secretary
Experienced and highly organized professional with a strong background in executive administration, sales, customer service, and call center operations. Proven ability to manage administrative tasks, client communications, invoicing, and team supervision efficiently. Skilled in Microsoft Word and Excel, with excellent adaptability to new technologies and digital platforms. As an Executive Secretary, I was responsible for handling payments, client accounts, customer communication, scheduling, document management, and administrative operations. I also completed various applications and forms, including immigration-related documents, benefit applications, and other client service processes. Experienced in sales and call center environments, including supervising sales agents, monitoring per
I provide technical support, troubleshoot issues, and ensure systems run properl
Technical support specialist with experience in medical imaging systems. Skilled in troubleshooting hardware and software issues, system installation and configuration, and providing effective client support. Experienced in diagnosing faults, ensuring optimal system performance, and delivering timely, reliable solutions.
Cybersecurity student focused on information security and risk analysis.
Final-year Cybersecurity student at the Instituto Tecnológico de las Américas (ITLA) with knowledge in information security, risk analysis, and incident management. Motivated to gain professional experience through internships and contribute to secure technological environments.
Operator Dispatcher, Customer Service Representative, Data Analyst, Data Entry.
I have experience in technical roles like Data Analyst, Data Entry, also with experience as Customer Service Agent and Operator Dispatcher for a Moving Company, working with companies located in United States.
Technical Support at HERES Engineering, cloud migration, troubleshooting.
Experienced technical support specialist, skilled in providing technical assistance and troubleshooting to end users. Proven experience as a Technical Virtual Assistant, expert in efficiently managing remote IT tasks, documenting processes, and migrating to the cloud.