I am a BPO Team Lead, Quality Assurance Analyst and New Hire Trainer
Results-driven customer experience professional with 4+ years of experience in high-volume support, e-commerce operations, quality assurance, and team leadership. Proven ability to optimize processes, support large teams, and deliver efficient customer solutions. Highly skilled in CRM systems, order management platforms, and direct executive collaboration in fast-paced environments.
Social media strategist blending content, video, design, SEO & copy.
I'm a Social Media Manager and Content Strategist with 5+ years of experience helping brands grow through thoughtful content and strong strategy. My biggest strength is combining the creative and strategic sides of marketing. I enjoy turning ideas into content that not only looks great but also serves a clear purpose and supports business goals. Over the years, I've worked with agencies, startups, and growing brands, leading content strategies, managing social media, building content calendars, and creating campaigns across multiple platforms. With experience in copywriting, video editing, graphic design, and SEO, I bring both big-picture thinking and hands-on execution to every project.
I am seeking to begin my professional career and am eager to apply my strong com
Entry-level professional with strong communication, organization, and computer skills. Quick learner, dependable, and eager to gain experience while providing excellent support to customers and team members.
Network Engineer specializing in enterprise networks, SD-WAN, Cisco/Meraki, Juni
Network Engineer with 8+ years of experience in enterprise networking and ICT infrastructure, specializing in Cisco, Meraki, Juniper, SD-WAN, LAN/WAN, wireless networks, and cybersecurity. Experienced in troubleshooting complex network issues, incident and escalation management, customer-facing technical support, and coordinating network implementations and improvements. Skilled with Cisco vManage, ServiceNow, Jira, Confluence, Nagios, and network monitoring platforms, supporting enterprise environments and global corporate clients.
Business Operations & Quoting Specialist focused on delivering accurate, high-vo
Experienced Senior Executive Analyst with a background in research and customer service roles. Skilled in analytical thinking, time management, attention to detail, and process improvement.

Remote sales professional
Remote sales and legal intake professional with years of experience handling high-volume inbound calls and converting high-intent leads into paying clients. Proven ability to build trust quickly, manage emotionally sensitive conversations, and guide prospects through high-stakes decisions. Strong closer with experience in objection handling, payment processing, and CRM-driven follow-up.
Event planning and coordination, time management, and client support
Looking forward to a client-oriented position. Experienced in event organization, client support, sale closing and negotiation. I approach my tasks with an optimistic personality, disciplined attitude and attention to detail.
I review and validate information to make sure it is accurate, and complete
Ensure accuracy and integrity of operational and customer data. Maintain performance metrics consistently within target standards. Review, correct, and update business records to improve the reliability of reporting. Support operational efficiency through data validation and quality control processes.
I am a bilingual specialist who manages operations, clients, and logistics.
My professional career reflects a strong progression across client relations, HR operations, financial advisory, and healthcare management. Across every role, I have combined bilingual (English/Spanish) communication with operational efficiency and high KPI metrics. At Conviva and The Hello Team, I manage patient scheduling, home health logistics, and insurance verifications (BCBS, Aetna, Humana).
Sales Development Representative
I worked more than 5 years as a Sales Development Representative in one of the largest telecommunications company based in Canada. I exceeded monthly targets by 40% consistently. I built strong connections with corporate clients and made sure I provided the best solution for their needs.