Angel City VA - Call Center Agent or Medical Virtual Assistant (Must Know ECW EclinicalWorks)

Full Job Description

Are you passionate about providing exceptional customer service and making a difference in the healthcare industry? Angel City VA is looking for dynamic individuals to join our team as Call Center Agents and Medical Virtual Assistants!

Job Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Assist patients with appointment scheduling, inquiries, and concerns.
• Provide administrative support to medical professionals.
• Navigate and utilize EClinicalWorks efficiently.
• Collaborate with team members to ensure seamless operations.

Job Requirements

• Proven experience in appointment scheduling.
• Familiarity with EClinicalWorks.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Excellent problem-solving skills and attention to detail.
• Authorization/insurance experience preferred.

Skills Required

• Administration - Expert

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