Bilingual English Spanish Medical Admin + Intake Coordinator

Full Job Description

Role

Bilingual English Spanish Medical Admin + Intake CoordinatorThis role supports a team of chiropractors operating 3 Texas based clinics, handling patient scheduling, communication, and coordination with law firms.

Job Responsibilities

Handle scheduling for 3 Texas based clinics and coordinate daily with the Clinic Director on appointment and doctor availability

Answer the main phone line for patient scheduling and basic questions from law firms such as case status, billing totals, number of visits, and referrals

Follow up with law firms regarding released patients and ongoing cases to gather updates including case status, representation, timeline, and expected payment

Send cold outreach emails to law firms using templates and help generate leads

Maintain and update case tracking in Excel and internal notes

Job Requirements

Core Requirements

Bilingual English Spanish required

Strong communication skills and proactive updates

Reliable and responsive

Strong problem solving ability

Experience Preferred (Not Required)

Medical office or admin experience

Excel

Outlook

Skills Required

• Phone Support - Intermediate
• Customer Service - Intermediate
• Business Administration - Intermediate

Attachments

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