Bilingual Lead Follow-Up VA - (Spanish and English) - $250 signing bonus

Full Job Description

StretchMed, a leading wellness studio in San Juan, Puerto Rico, is seeking a Virtual Assistant who is fluent in Spanish to join our team as a Lead Follow-Up Specialist. In this role, you will be responsible for reaching out to potential customers who have already expressed interest in our studio's services, no cold calling required. You will provide them with information about our studio's offerings. Your primary goal will be to engage leads, answer inquiries, and ultimately convert them into satisfied customers.

Benefits:

• $250 signing bonus, awarded on the 30th and 60th day of employment.
• Earn up to $800 monthly
• 100% Work-from-Home: Enjoy a comfortable and convenient remote working environment.

Testimonials:

• Name: Sherilyn Roque -
• Testimonial: I just wanted to express how happy I am to be an employee at StretchMed. The support from the team has always been there, and I truly appreciate the healthy environment we have. It makes a big difference in my work experience!

• Name: Leah Etang -
• Testimonial: As a remote employee at StretchMed, my experience has been incredibly positive. The flexibility of working from home has allowed me to maintain a healthy work-life balance, which I truly appreciate. The team is supportive and collaborative, fostering an environment where everyone feels valued and connected, even from a distance. I’m proud to be part of a company that prioritizes both employee well-being and client satisfaction. Overall, StretchMed has not only been a great place to work but also a community that inspires me every day!

Job Responsibilities

• Conduct proactive follow-up calls and emails to potential customers who have expressed interest in StretchMed's services.
• Provide detailed information about our studio, services, and promotions to potential customers.
• Build and maintain positive relationships with leads, addressing any concerns or questions they may have.
• Collaborate with the sales team to schedule appointments for interested customers.
• Record and update customer information accurately in the CRM system.
• Meet weekly and monthly targets for lead conversion and sales.

Job Requirements

• Excellent communication skills in both English and Spanish.
• Proven experience in customer service, sales, or a similar role.
• Ability to work independently and meet set targets.
• Familiarity with CRM software and basic computer skills.
• Strong interpersonal skills and a customer-focused mindset.
• Reliable internet connection and a suitable home office setup.

Skills Required

• Customer Support - Expert
• Admin Support - Expert
• Customer Service - Expert

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