Bilingual Virtual Assistant Needed – Intake Specialist Role

Full Job Description

Exciting Opportunity: Virtual Assistant Intake Specialist

Location: Central America (Remote)

Job Type: Part-Time (with potential for Full-Time)

Starting Rate: $6/hour

Are you a highly motivated and bilingual (Spanish & English) professional looking to join a fast-paced and supportive team? If so, this could be the dream job you’ve been searching for!

We’re looking for an experienced Virtual Assistant to take charge of key responsibilities like:

• Managing general administrative tasks (calendar and inbox management).
• Answering phone calls and handling intake processes.
• Taking care of leads and clients, including cold calling and follow-ups.
• Delivering exceptional customer service with clear, professional communication.

What We’re Looking For:

• Communication Superstar: Fluent in both Spanish and English.
• Tech-Savvy Pro: You’re comfortable navigating tools and systems to keep up with our fast-paced environment.
• Dependable Team Player: Honest, hard-working, and dedicated to meeting strict deadlines.
• Client Champion: Ready to handle calls and inquiries with a friendly, helpful attitude.

If you’re committed, detail-oriented, and ready to go all-in, this role has plenty of room for growth! Show us your magic, and we’ll reward your dedication with opportunities to expand your hours and responsibilities.

Job Responsibilities

Job Responsibilities:

• Administrative Tasks: Managing calendars, scheduling appointments, and organizing inboxes efficiently.
• Client Communication: Answering phone calls, responding to inquiries, and providing excellent customer service in both Spanish and English.
• Lead Management: Handling intake processes, following up on leads, and managing client pipelines effectively.
• Cold Calling: Reaching out to potential clients to introduce our services and schedule follow-ups.
• Data Management: Maintaining accurate records of communications, leads, and client information.
• Collaboration: Supporting team projects and meeting deadlines in a remote work environment.

Job Requirements

Job Requirements:

• Bilingual Proficiency: Fluent in Spanish and English (verbal and written).
• Proven Experience: At least 1-2 years as a Virtual Assistant or similar role with a focus on administrative and customer service tasks.
• Tech-Savviness: Comfortable with tools and platforms for calendar management, client tracking, and remote collaboration (e.g., Google Workspace, CRM systems).
• Strong Communication Skills: Ability to interact professionally with clients and team members.
• Time Management: Skilled at managing multiple tasks and meeting strict deadlines in a remote work environment.
• Availability: Able to work during U.S. hours.
• Commitment to Excellence: Honest, hard-working, and dedicated to providing top-tier service.

Skills Required

• Customer Support - Intermediate
• Administration - Intermediate
• Customer Service - Intermediate

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