ABOUT THE OPPORTUNITY
This is not a traditional hotel sales role. At Pathfinder, we have reimagined how business development works — removing the administrative clutter so our salespeople can do what they do best: build relationships, tell compelling stories, and close accounts.
As a remote Business Development Manager, you will represent a boutique-style portfolio of high-performing hotels — including Aloft Austin Southwest, Holiday Inn Express Arboretum, and Staybridge Suites Houston Clear Lake — all rated above market averages and recognized for exceptional guest satisfaction.
You will work from our dedicated sales infrastructure: researchers who surface qualified leads, a proposal-building team that handles storytelling and visuals, and enablement support that clears admin from your plate. Your job is to sell — and to do it exceptionally well.
WORK SCHEDULE & LOGISTICS
Work Schedule: Monday through Friday, aligned to US Central Time (CT) business hours
Contract Type: Full-Time
Reports To: Portfolio Sales Leadership
ABOUT US
At Pathfinder Hospitality, we believe in Platinum Service: doing unto others better than they could imagine. That philosophy drives how we treat our guests, our clients, and our team members. Here, you are not just filling a role — you are joining a team that invests in your growth and rewards excellence.
ROLE SUMMARY
The Business Development Manager is responsible for growing revenue across a portfolio of high-quality hotels by sourcing, developing, and closing extended stay and local negotiated rate (LNR) accounts. This role requires a hunter mentality — proactive, persistent, and energized by building new relationships from the ground up.
You will leverage Pathfinder's innovative sales model to spend your time where it counts: in front of prospects and clients. Our internal support structure handles research, proposals, and admin so you can focus on high-value selling activity.
KEY RESPONSIBILITIES
Pipeline Development & Account Management
• Own your market. Prospect extended stay and LNR accounts for Aloft Austin Southwest and Holiday Inn Express Arboretum, fueled by validated leads surfaced by our research team.
• Support the portfolio. As you grow into the role, contribute to business generation for Staybridge Suites Houston Clear Lake, with a focus on extended stay demand.
• Capture inbound opportunities. Handle high-value inbound inquiries triaged to you, qualify quickly, and ensure every potential client receives a tailored and timely follow-up.
• Build the pipeline consistently. Drive new qualified accounts into the funnel each week through structured prospecting activity.
Client Engagement & Relationship Selling
• Sell with storytelling. Use our "Dare to Compare" approach — proposals that go beyond rate sheets to show why our hotels are the smarter choice, backed by testimonials, visual content, and competitive positioning.
• Create Peak Moments. Bring Pathfinder's culture of going beyond "service" into sales. Surprise and delight prospects with gestures that turn ordinary interactions into memorable stories they'll share with colleagues.
Professional Development & Collaboration
• Keep getting better. Participate in weekly Power Hours, practice sessions, and structured coaching. We invest in your growth as a professional — not just your quota.
• Engage with leadership. Work closely with General Managers who are trained as active sales leaders through our Learning & Development program, ensuring your selling time is protected and supported.
WHAT SUCCESS LOOKS LIKE
• Consistent outbound activity generating new qualified accounts into the pipeline each week.
• Growing extended stay and LNR bookings across Aloft, Holiday Inn Express, and supported accounts at Staybridge.
• Proposals that consistently outperform competitors through storytelling and client-centric positioning.
• A reputation not just for closing business, but for creating Peak Moments that turn clients into advocates.
JOB REQUIREMENTS
• Hunter mindset: This role demands 100% assertive, aggressive sales energy — in mindset, strategy, and execution. You do not wait for business to come to you. You go get it. Cold outreach, persistent follow-up, and relentless pipeline building are non-negotiable parts of this role.
• Persuasion and influence: Demonstrated ability to move prospects through a sales process and convert them into long-term clients.
• Relationship-driven approach: Excels at building trust and credibility over time; energized by people and conversations.
• Results orientation: Self-starter who takes ownership of outcomes and thrives on finding and closing new business.
• Coachability: Openness to feedback, development, and continuous improvement regardless of experience level.
• English proficiency: Full professional proficiency in written and spoken English is required. All client-facing communication — calls, emails, proposals, and negotiations — is conducted in English with US-based decision makers.
• Availability: Able to work consistently during US Central Time business hours from a stable remote setup.
COMPENSATION & BENEFITS
• Access to an innovative sales enablement model — research, proposal support, and admin removal — so you can focus on selling
• Fully Remote & Globally Inclusive: Work from anywhere. We trust great talent to do great work, wherever they are.
• Mission-Driven Culture: Be part of a company that values mentorship, transformation, and long-term careers, not just jobs.
• Growth Opportunities: Access to learning & development programs, mentorship from experienced leaders, and a fast-paced environment where your contributions shape the future.
• People-First Environment: We believe in Platinum Service, not just for guests, but for our internal team members too. You’ll be seen, supported, and celebrated.
• Time Off & Wellness: 8 paid holidays, flexible PTO and vacation, birthday pay, and a Mental Health & Wellness Program, including access to a Life Coach.
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