CRM Manager & Receptionist

Full Job Description

Virtual Assistant for Automotive Detailing Businesses (Remote, Full-Time)Location: Latin AmericaHours: 40 hours per week (Full-Time)Compensation: $800–$1300 USD per monthGrowth: Ongoing training and advancement opportunities for driven team membersWe are launching a remote management program that connects talented virtual assistants in Latin America with premium automotive detailing businesses in the United States. Our VAs are the operational backbone for these businesses, helping them manage customer interactions, scheduling, and CRM workflows that keep shops running smoothly.This is a long-term opportunity to build a professional career supporting high-end detailing operations, using advanced systems, automations, and client communication tools.ResponsibilitiesAnswer and triage incoming calls with professionalism and empathyManage booking and scheduling across multiple time zonesFollow established scripts and processes for consistent customer experienceUpdate and maintain customer data inside CRM systemsHandle inbound inquiries and forward complex requests to the correct teamMonitor communication channels (phone, email, chat) and ensure fast response timesDeliver consistent results under minimal supervisionWhy Join UsWork remotely while supporting growing U.S. businessesAccess training and operational frameworks designed for excellenceJoin a performance-driven culture with real growth potentialEarn competitive pay with room for advancement based on resultsHow to ApplySubmit a short video introduction (1–2 minutes) in English describing your background, experience, and why you’re a great fit for this role.Include your résumé or LinkedIn profile link.YOU WILL BE IGNORED WITHOUT A VIDEO. THIS JOB REQUIRES ENGLISH SPEAKING AND FULL TIME ATTENTION. IT IS NOT A ROLE FOR THOSE LOOKING TO STACK JOBS. YOULL BE MAKING AND ANSWERING CALLS, AND MANAGING A FULL PIPELINE.

Job Responsibilities

Responsibilities

• Answer and triage incoming calls with professionalism and empathy
• Manage booking and scheduling across multiple time zones
• Follow established scripts and processes for consistent customer experience
• Update and maintain customer data inside CRM systems
• Handle inbound inquiries and forward complex requests to the correct team
• Monitor communication channels (phone, email, chat) and ensure fast response times
• Deliver consistent results under minimal supervision

Job Requirements

• Fluent English communication with neutral or minimal accent
• Professional phone presence and active listening skills
• Stable and reliable internet connection (video-capable)
• Experience with CRMs or appointment scheduling platforms
• High attention to detail and task follow-through
• Full-time availability (40 hours per week, Monday–Friday)

Skills Required

• Phone Support - Expert
• Email Management - Intermediate
• Sales Representative - Intermediate
• CRM - Expert

Attachments

No Attachments

The Report Job feature provides remote workers a way to directly report jobs that may violate Pros Marketplace's Terms of Service or Job Posting Policies.Although we verify and confirm every job post, this feature is specifically designed for reporting jobs that may be fraudulent, spam, fake, or inaccurate..