Customer Service Admin

Full Job Description

Eco-Movers is a moving and storage company based out of Seattle Washington USA and has been in business for 14 years.  We have 3 locations and a staff of over 100 people in the United States.  We are looking for an experienced VA to add to our team to assist with general business administration and phone support for our busy call center. 

This is a part-time position (Saturday and Sunday only, 10 hours per day) with a salary of $450 per month with plenty of room for growth and bonuses for the right person.  We are a company that takes its culture seriously and treats its people right!

Job Responsibilities

The following are tasks that will be associated with this position, if you feel like you are the right fit contact us to schedule an interview!  We are hiring for this position immediately.

Administration tasks:

• Data input and spreadsheet management
• Email management
• Task management in our project management tool asana
• Compiling reports by pulling data from various internal business systems

Call Center Duties

• Receive calls and answer customer inquiries
• Phone transferring calls to other agents
• Lead management
• General customer service

Job Requirements

2 years of experience in customer support

Skills Required

• Admin Support - Expert
• Customer Service - Expert

Attachments

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