Customer Service & Sales Specialist

Full Job Description

We are looking for a Customer Service & Sales Specialist who embodies our core values of excellence, teamwork, and genuine care for others. This role is ideal for someone who takes pride in their work, thrives in a collaborative team environment, and is passionate about delivering exceptional customer experiences while identifying sales opportunities.

Job Responsibilities

• Deliver outstanding customer service to ensure client satisfaction, retention, and loyalty.
• Proactively engage with clients to understand their needs and recommend appropriate services.
• Respond to customer inquiries and concerns with empathy, accuracy, and a problem-solving mindset.
• Collaborate closely with team members to continuously improve service delivery and operational processes.
• Maintain clear, professional, and persuasive communication in all client interactions.
• Contribute to a positive and high-performing team environment.
• Participate in ongoing training and development to enhance both customer service and sales capabilities.
• Represent and uphold the company's mission and values in every interaction.

Job Requirements

• Proven experience in customer service, sales, or other client-facing roles.
• Excellent communication skills, both written and verbal.
• High level of English proficiency (C1-C2) or native speaker.
• Demonstrated ability to build rapport, handle objections, and convert inquiries into sales.
• A proactive and responsible approach to work with a strong sense of ownership.
• Team-oriented mindset with a drive for shared success.
• Comfortable working in a dynamic, fast-paced environment.
• Passion for helping others and contributing to a purpose-driven company culture.

If you’ve read this far, we’d love to get to know you better! Please send us a short video introducing yourself and sharing more about your experience and previous roles.

Skills Required

• Sales - Expert
• Customer Service - Expert
• Sales Representative - Expert
• Email Outreach - Expert
• Communication Skills - Expert

Attachments

No Attachments

The Report Job feature provides remote workers a way to directly report jobs that may violate Pros Marketplace's Terms of Service or Job Posting Policies.Although we verify and confirm every job post, this feature is specifically designed for reporting jobs that may be fraudulent, spam, fake, or inaccurate..