Digital Marketing Delivery Coordinator

Full Job Description

This role sits at the heart of our client experience. As our 120-day program continues to grow, we are looking for a reliable, detail-oriented coordinator to own the day-to-day execution that keeps clients moving forward and on track. You will manage each client through four program phases, handle session prep, keep communication flowing, and make sure nothing falls through the cracks. Beyond client management, you will support light administrative work including invoice follow-up, call scheduling, weekly recap notes, and a Monday morning operations summary. This is a role for someone who finds deep satisfaction in a well-run system and takes genuine pride in a client experience that feels effortless.

Job Responsibilities

Guide each active client through the four program phases: Onboarding, Offer Clarity, 10-Day Sprint, and First Booking

Keep client status documented and up to date against the program SOP

Prepare all session materials, workbooks, and supporting assets ahead of each call

Send timely reminders and friendly follow-ups to keep clients on track with their deliverables

Monitor timelines and proactively address anything that needs attention

Send invoices and follow up on outstanding payments in a professional, timely manner

Schedule and confirm client calls

Write and deliver weekly client recap notes based on call summaries

Produce a Monday morning report covering inquiries, bookings, payments, and overall client status

Grow into full ownership of delivery operations, with the founder focused on strategy

Job Requirements

Background in client coordination, account management, or operations — agency, hospitality, and events experience all translate well here

Strong organizational habits with the ability to manage multiple client timelines at once

A calm, professional communication style that keeps clients engaged and on track

Written English proficiency at B2 level or higher

Availability to overlap at least 3 hours daily with Mountain Time (MST), Monday through Thursday, with a brief Sunday prep touchpoint

Comfortable working with tools including Google Workspace, Notion, Miro, Slack, Stripe, and CC360

Own laptop, headset, and a quiet, dedicated workspace

Stable, high-speed internet connection (Starlink preferred given the remote location)

Availability for 15–20 hours per week as an independent contractor, with a 30-day onboarding period to get fully up to speed

Skills Required

• Project Management - Intermediate
• Digital Marketing - Intermediate

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