Digital Marketing / Ecommerce Virtual Assistant

Full Job Description

We’re a fast-growing U.S.-based lifestyle brand that designs and sells eco-friendly wooden accessories—primarily sunglasses and watches. J o y c o a s t is our name. For every product sold, we plant 10 trees, with over 160,000 planted to date. Our customers include individuals, retailers, and corporate clients who value quality, sustainability, and meaningful impact.

Fun fact: Our last two VA team members said I’m the best boss and we’re the coolest company they’ve ever worked for!

Position Overview

We’re looking for a Digital Marketing / Ecommerce Virtual Assistant to support our marketing and online sales efforts with US English speaking customers. This role is perfect for someone detail-oriented and tech-savvy who can manage ecommerce platforms, run marketing tasks, maintain inventory accuracy, and build strong affiliate and influencer relationships. You’ll work closely with leadership to ensure our marketing, product listings, and store operations run smoothly.

Eligibility Requirement: To be considered for this role, please also create a short voice or video recording (using a tool you have, or using Vocaroo (google it)) and share the link in your application. In your recording, please:Introduce yourself.Tell us where you are fromShare one thing you like about Ecommerce, sustainable brands like Joycoast, Shopify, or helping customers grow brands. You must have a strong command of the english language in order to write and help create content. thank you,

Job Responsibilities

You’ll manage product listings on shopify and 3rd party sites, purchase orders, and inventory across Shopify and marketplaces (Amazon, Etsy, Faire, TikTok Shop), assist with HubSpot email campaigns and CRM updates, and create content for LinkedIn, Instagram, Facebook, and TikTok. The role includes copywriting, supporting digital ads, affiliate and influencer outreach, customer communication, and light admin/project management in Asana.

Job Requirements

The ideal candidate has proven experience with Shopify and HubSpot, is familiar with ecommerce marketplaces (Amazon, Faire, Etsy, TikTok Shop), and excels in English communication. They should be confident managing inventory, purchase orders, and product listings, with solid knowledge of affiliate marketing, influencer outreach, email marketing, and social media (including LinkedIn). Comfort with remote team tools like Slack, Asana, Hubstaff, and Gmail is essential, along with being detail-oriented, reliable, and responsive during U.S. Central working hours.

Skills Required

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